Job Description:

　　About Us

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　Position Summary

　　Responsible for reliability and support of Cloud Platform including Public Cloud (Azure /AWS /Google) services.Monitor and troubleshoot Azure/AWS /Google environment performance issues, connectivity issues, security issues, etc.Perform deep dives into systemic and latent reliability issues, incident management, problem managementIdentifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.Perform blameless RCA, partner with engineering and operation teams across the organization to roll out fixes.Identify and drive opportunities to improve automation for the cloud services; scope and create automation for deployment, management, and visibility of our services.Evaluating and automating the scaling and capacity requirements within Azure environmentsEngage with engineering teams throughout the full lifecycle from design, engineering, deployment, & operations.Partner with risk and compliance teams to bring visibility and implement right controls and policies in the Cloud PlatformEnsure resiliency during implementation and identify/fix resiliency problems by collaborating with engineering teamsBe a key stakeholder in the design of cloud services and work with Architecture, engineering, product teamsParticipate in 24x7 on-call coverage follow the sun model

　　Required Skills:

　　BS /MS degree in Computer Science or related technical field involving systems or equivalent practical experience.Minimum 8+ years of hands-on experience maintaining cloud platforms on a major cloud service provider.Experience working on Azure operations and Administration.Azure /Terraform /AWS /Google certifications are a plusStrong experience in implementing, monitoring, and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and SecurityExperience with monitoring tools such as Prometheus or Dynatrace, as well as cloud native tools like Azure Monitor and Log Analytics Understanding of cost management, inventory management, FinOps modelStrong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions.Advanced knowledge of DNS, DHCP, Kerberos and Windows AuthenticationExperience with IaC with TerraformPython, Ansible and shell scriptingExperience with CI/CD tools such as git and Jenkins, familiarity with using a GitOps modelExcellent understanding of Linux /Windows operating systems administrationSystematic problem-solving approach, sense of ownership and driveExcellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must

　　Desired Skills

　　Experience in Terraform, AnsibleExperience working in a highly available multi-datacenter environmentProven ability to work independently with minimal supervision and as part of a team with direct responsibilities.Ability to juggle competing priorities and adapt to changes in project scope

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40