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Senior Scrum Master
Senior Scrum Master-March 2024
Charlotte
Mar 28, 2026
About Senior Scrum Master

  SENIOR SCRUM MASTER

  WHAT IS THE OPPORTUNITY?

  The Sr Scrum Master enables CNB Agile teams to follow an agile development process that seamlessly aligns with business and technical needs. By leveraging Agile practices, tools and behaviors, the Sr Scrum Master proactively helps the team accelerate the speed of delivering value to our business, improve predictability, increase quality of deliverables and establish a culture of self-organization. The Scrum Master is a key role within an Agile delivery team as it removes any impediments that obstruct a team's pursuit of its sprint goals and ultimately deliver a product that generates business value for CNB Clients and our lines of business.

  Technology and Innovation Division

  As a member of City National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues. This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams.

  What you will do

  Facilitate medium to high complexity Agile initiatives from initiation through release, providing oversight to ensure alignment with CNB Agile/Scrum practices

  Accountable along with the Agile team for the achievement of PI Objectives

  Manage risk to delivery by raising / resolving impediments in a timely manner

  Proactive management of external dependencies

  Create/maintain the appropriate vehicles for open communication within the scrum team (e.g. tracker boards) to create a trusting and safe team environment

  Track & report team progress leveraging appropriate Agile metrics (i.e. Capacity, Burndown, Velocity charts, etc.)

  Facilitate Scrum team ceremonies; Daily Stand Up, Refinement, Planning, Demos & Retrospectives

  Provide updates on Team’s progress against PI Objectives, proactively manage dependency communications & provide appropriate watch out items in the Scrum of Scrums

  Proactive cross-functional communication, ensuring transparency of progress and outcomes; anticipate need and proactively report team progress and accomplishment(s) up and across

  Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team

  Active demonstration and reinforcement of CNB’s PRIDE (People, Relationships, Integrity, Dedication and Entrepreneurs) values in day-to-day activities

  Comply fully with all Bank policies and procedures as well as all regulatory requirement(s)

  Complete all required training

  Navigate and identify shared IT services required by the team in the delivery of its objectives

  Qualifications

  Agile Scrum / SAFe Certified Agile PractitionerMust-Have*

  Minimum 6 years of experience in one or more agile methodologies (Scrum, Lean, Kanban, XP, TDD, CI) for software development and how they can be applied in a product development / program delivery environment

  Minimum 6 years of experience as a Scrum Master

  Minimum 5 years proficiency with Jira or other Agile Management tools

  Agile Scrum / SAFe Certified Agile Practitioner

  Skills and Knowledge

  Expert in Agile environment using Scaled Agile Framework (SAFe), Scrum, XP, Kanban, or other Agile methodologies

  Experience leading distributed/virtual teams

  Experience operating within various agile frameworks and implementation of Agile methodologies to multiple teams in large-scale enterprise change projects & programs.

  Growth mindset, learning mindset, strategic thinking

  Excellent communication and facilitation skills

  Organizational change management experience

  Ability to influence at all levels without straight line authority

  Experience with modern software engineering techniques such as Continuous integration, build, deliver, test-driven development and other automated acceptance testing techniques

  Banking or financial industry experience preferred

  Ability to work effectively in a rapidly changing, fluid and dynamic environment

  Highly collaborative, excellent interpersonal skills and able to work with diverse personality types

  Motivate and enable the Agile teams to be self-organized and make them feel like awesome team members

  Compensation

  Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

  *To be considered for this position you must meet at least these basic qualifications

  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

  Benefits and Perks

  At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

  INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

  City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

  ABOUT CITY NATIONAL

  We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

  #CA-AP

  #LI-AP

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