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Senior Project Manager Mobility Customer Service
Senior Project Manager Mobility Customer Service-February 2024
Orlando
Feb 18, 2026
ABOUT SIEMENS
From digitalization to automation, Siemens is changing the cities people live in and the places they work.
10,000+ employees
Technology, Engineering
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About Senior Project Manager Mobility Customer Service

Job Family: Customer Services

Req ID: 415964

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability . We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility Customer Service is GROWING and seeking an experienced Senior Project Manager to lead the execution of a large multi-million-dollar complex Transit project based in Orlando, FL. You will be fully responsible for fulfillment of all contractual requirements and PL of the project. This is an outstanding opportunity to be involved in the completion of a project management target agreement and conclusion of a project target matrix with the core team. This will involve commercial project execution with focus topics of Claim/Contract Management, Accounting, Insurances, Currency Management, Procurement, Tax Concepts, Delegations, Export Control, NCC Reporting, Asset Management, etc. You will report to the Head of Projects.

What your day-to-day will look like:

Preparation of OEC/ EAC,

Creation of a Work Breakdown Structure (WBS) and allocation of the requirements to the core team leaders,

Reading of the contract with the core team,

Creation of a list of clearly defined responsibility,

Consideration of service requirements to consorts and suppliers in the contracts,

Alignment on the interface matrix between vehicle supplier unit,

Monthly update of the risk contingency through joint risk workshops with the core team,

The release of service-relevant customer documentation (e. g. maintenance documentation, spare parts’ catalog, documentation for special tools),

Set-up of the interface to the vehicle supplier unit and the associated exchange of information, e. g. regarding design, supplier or product changes during the planning, installation, and commissioning phase (engineering, purchasing),

Planning and securing the appropriate resources and functional leadership of the service project team,

Ensuring the documentation of service-specific requirements in the product development phase and subsequent implementation in the contracts with the suppliers,

Ensuring of a service participation at the Q-Gates meetings incl. verification of requirements fulfillment (e. g. readiness checks, FAIs, Project Management achievements, etc.),

Approval of contracts (service part) for the components/subsystems for signature.

To thrive in this role, you have:

Bachelor's degree in Engineering

10+ years of growing responsibility in project management roles

Understanding of the Rolling Stock design and maintenance methodology

Project Management Professional (PMP), (IPMA) and/or Internal Siemens PM / PD certification

Experience working in Cross-Border / International Projects

Strong financial (i.e. Project Controlling), leadership, and analytical skills

Profound understanding of business processes in Sales and Project execution

Ability to lead and encourage and drive results

Excellently demonstrated verbal and written communication, and presentation skills in English.

Well demonstrated interpersonal skills with ability to interact effectively within cross-functional teams in collaborative style

Excellent customer focus skills

Ability to travel 25%

Setting you apart from others would be a proficiency in German language.

Why you'll love working for Siemens!

Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!

We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.

We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.

We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.

Solve the world's most significant problems – Be part of exciting and innovative projects.

Opportunities to contribute your innovative ideas and get paid for them. Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list.

Employee perks and discounts in addition to our 401k match and generous Paid Time Off

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html . The base salary range for this position in Orlando, Florida is $144,200-$195,100 and the annual incentive target is 15% of the base salary The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

#LI-LS1

#LI-Onsite

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here .

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