Description

　　Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.

　　To enable us to succeed in this large endeavor, we are looking for a Program Manager to play a critical role in managing on-time delivery operational objectives for Amazon Freight Less-Than-Truckload. This individual is tasked with defining a program strategy, building the metrics and framework to drive their program forward, directly interfacing with product and tech stakeholders, and ensuring operations compliance to KPIs and cost metrics.

　　Main areas of ownership include: (1) building a roadmap for their program, (2) building mechanisms that enable operational excellence, (3) conducting analyses to inform strategic investments, and (4) driving innovation in operational processes and technology across Amazon Freight's Less-Than-Truckload network.

　　Key job responsibilities

　　Partner with teams across the business to source, allocate, and coordinate resources

　　Influence design and development of strategic processes

　　Work with program managers, product managers, business leaders and executive team to communicate and impact critical business initiatives

　　Gather and analyze data to drive business decisions

　　Innovate to improve processes and continuously remove cost from operations

　　Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects

　　Engage other Amazon business units to share best practices and improve end to end outcomes for Amazon customers

　　We are open to hiring candidates to work out of one of the following locations:

　　Arlington, VA, USA | Bellevue, WA, USA | Nashville, TN, USA

　　Basic Qualifications

　　5+ years of program or project management experience

　　Experience using data and metrics to determine and drive improvements

　　Experience owning program strategy, end to end delivery, and communicating results to senior leadership

　　Preferred Qualifications

　　Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field

　　Experience defining and executing program requirements

　　Experience defining program requirements and using data and metrics to determine improvements

　　Experience implementing repeatable processes and driving automation or standardization

　　Experience working cross functionally with tech and non-tech teams

　　Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.