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Senior Product Manager - Foundational Services Platform
Senior Product Manager - Foundational Services Platform-March 2024
Clyde Hill
Mar 28, 2026
About Senior Product Manager - Foundational Services Platform

  Do you like problem solving and have a bias for getting things done? Do you enjoy finding simple ways to solve complex problems? How about creating strategies and product vision for Platform products? And does a mix of growing existing products while building Greenfield products excite you? The Foundational Services organization in Smartsheet is looking for a technically-minded and strategic Senior Product Manager to lead the Product vision for this important and dynamic group of products.Smartsheet is a world leader in collaboration and work management solutions. 75% of the Fortune 500 use our products to drive meaningful change. Foundational Services is a Platform that the Smartsheet app is built on. As Senior Product Manager, this role will build a Product strategy and vision for the Foundational Platform products. There are several products and services today, with plans to add several more over time. Our software teams are focused, efficient and driven by results. We work in a fast paced, agile environment that stays focused on building software that makes an impact, and we ship lots of small increments of code quickly, to fail fast and learn fast.The products you will own are mostly backend and high volume, with some having a UI/Experience. You will work to empower primarily internal but also external product managers, developers and customers to develop, own, and deploy services and - crucially - help onboard internal teams to drive massive changes across our business, empowering our customers to grow their solutions to the scale they need. You will work in very close collaboration with peer PMs and partner Engineering Managers to enable work across product/engineering teams worldwide.You are curious about technology and platform, with experience in a Platform product area. You have an understanding of scale problems, and the ability to define a product vision in a technical space. You are looking for a technically-focused team. You are equally at home defining an API endpoint with engineers, as you are talking to Smartsheet customers.Our teams are located across the US. You can work in our Bellevue, WA or Boston, MA office, or fully remote within the US and will report to the Sr Director leading this organization.You Have:At least 3-5 years previous experience in a Product role, ideally SaaS, and at least 8 years experience in tech or closely related industries total.Experience working with complex products from inception to launch. You've worked closely with engineering teams before, and are comfortable operating in the technical space.Experience working with Agile processes and development methodologies.Success explaining technical solutions to wider audiences, at the appropriate level. You know when to go into detail, and when to keep it to a summary.Experience working with complex datasets. You are data oriented, and enjoy digging into the numbers to back up your ideas.Worked with customers or end users, and understand how to analyze feedback. You've mapped out customer journeys and identified pain points.Experience working in cross functional teams, and bringing the right people together to solve a problem.Excellent written and verbal communication skills. You are comfortable working with slides, docs, and wiki pages.Experience working in a fast-paced environment, with frequent production releases.Ability and experience to deliver complex technical projects from inception to completion, and the ability to appropriately explain technical solutions to wider audiences.Nice to Have:Knowledge or experience of API driven development and service oriented architectures.Experience directly working with REST APIs (especially building and defining a scalable, performant, internal or public APIs).Experience working with AWS.Experience working with UX teams, driving customer experiences and researching custom

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