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　　Humana's Marketing organization is seeking an experienced Senior Product Manager for Humana's instance of Unica software to join the team working remote nationwide. Unica is the software that manages member marketing and regulatory communications.

　　As the Senior Product Manager, you will lead all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, you will monitor efficacy of products and utilize customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation and adjusting products over time to continue to achieve the desired outcomes.

　　The main responsibilities in managing Unica fall into two buckets: maintaining the current system and planning/executing Unica sunset by the end of 2026.

　　Maintaining the current system:

　　Monitoring and fixing any backend system issues. Just recently, additional memory and logging were added to address overnight slow response experienced by offshore developers

　　Responding to issues developers experience in implementing member communications.

　　Working with developers on ways to improve their processes for member communications

　　Providing input on the backend data to inform / improve the member selection process

　　Working with HCL (Company that owns Unica) as needed for patches and other system maintenance

　　Uncia Sunset:

　　Creating high level milestones to determine key factors in sunsetting all the Unica modules (Campaign, Interact and Plan) as well as moving from CMDM (old marketing data base) to CDP (new marketing database)

　　Socializing the milestones to get agreement from all areas that have work to support the sunset plan

　　Ensuring the sunset plan will not adversely impact ongoing member communications

　　Creating and managing the sunset project ensuring Unica and CMDM are no longer used at Humana by the end of 2026

　　Only persons with authorization to work permanently in the U.S. need apply. EEO

　　Use your skills to make an impact

　　Required Qualifications

　　Bachelor's degree or equivalent experience (4 years of equivalent IT or healthcare)

　　3+ years of experience leading enterprise-level projects

　　Experience with technology sunset planning and managing

　　Technical product management experience

　　Must be passionate about contributing to an organization focused on continuously improving consumer experiences

　　Preferred Qualifications

　　Experience with IBM Unica

　　Experience with Salesforce Marketing Cloud

　　Additional Information

　　This role is a nationwide remote role. Candidate must be able to accommodate EST time zone.

　　To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

　　At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

　　Satellite, cellular and microwave connection can be used only if approved by leadership

　　Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

　　Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

　　Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

　　Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

　　Health benefits effective day 1

　　Paid time off, holidays, volunteer time and jury duty pay

　　Recognition pay

　　401(k) retirement savings plan with employer match

　　Tuition assistance

　　Scholarships for eligible dependents

　　Parental and caregiver leave

　　Employee charity matching program

　　Network Resource Groups (NRGs)

　　Career development opportunities

　　Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

　　Scheduled Weekly Hours

　　40

　　Pay Range

　　The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$102,200 - $140,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

　　Description of Benefits

　　Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

　　About us

　　Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

　　Equal Opportunity Employer

　　It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

　　Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.