Job Description

　　Oracle Cloud Infrastructure (OCI) is the next-generation cloud platform that delivers the most powerful compute and networking performance, with a comprehensive portfolio of services, and the most flexible and cost-effective pricing options for customers. OCI is built from the ground up to meet the needs of mission-critical applications, enterprise-grade security, and unparalleled availability and scalability. OCI is already trusted by thousands of customers across industries and regions to run their most demanding workloads in the cloud, and Oracle is aggressively investing in OCI to provide the broadest, most comprehensive and the most reliable cloud in the industry. Thrive in this crucial role!

　　As a Principal Product Manager on the OCI Reliability team, you will be driving the creation of services ensuring the highest level of availability and reliability for OCI services and customers. We are building new technologies that automate the detection, diagnosis, and recovery of operational events for OCI global distributed cloud services. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. If you have a passion for solving difficult ambiguous problems in a collaborative, agile work environment, a knack for creativity and innovative thinking, and a strong sense of empathy for both customers and engineering teams – come and join us!

　　This role is based in the United States, targeting candidates who currently live in the PST or MST time zones, as the role requires collaboration with a development team in Australia.

　　Responsibilities

　　We are seeking an experienced Product leader, with proven experience in the problem space of Service / Cloud Reliability and Incident Management. You will play a key role in influencing the strategy and execution of key initiatives for improving OCI reliability. The role requires a wide range of skills, including demonstrating understanding of complex, highly technical tools and services in the Cloud. As a member of the OCI Reliability team, you will define the future of services used daily by both customers and internal teams.

　　Thought leadership and executive direction in establishing and developing processes and methodologies to meet and execute product strategy.

　　Influence and work with geographically distributed cross-functional development and UX teams.

　　Guide functional projects from requirements through implementation.

　　Work collaboratively with engineering on product requirements and designs, translate business requirements into technical specifications, use problem-solving skills to get the job done.

　　Provide feedback to engineering on how well the product meets business and customer goals.

　　Engaging with internal and external customers and influencing business leaders.

　　Work directly with key customers to understand their requirements and devise creative solutions to their problems.

　　Define the product vision, strategy, and roadmap; write product definitions and user stories in collaboration with stakeholders.

　　Gather, manage, and prioritize requirements and product features.

　　Create business cases and requirements for new features.

　　Advocate for the customer by articulating the user's needs.

　　Go-To-Market activities, including product positioning, collecting customer references and stories, evangelise product both internally and externally.

　　Provide product demos, training, and assistance for customers.

　　Following industry trends, market research and competitive analysis.

　　Driving internal or external programs to analyse gaps and increase product adoption.

　　Create content to help enable customer success.

　　Define, measure, and manage customer experience and business performance goals.

　　Proactively identify and resolve risks and issues that might otherwise derail projects.

　　Visa / work permit sponsorship is not available for this position

　　Minimum Qualifications

　　10+ years of Product Management experience in the software industry with 3+ years being a senior product leader in the problem space of Service / Cloud Reliability and Incident Management.

　　Bachelor’s Degree in Computer Science or equivalent education.

　　Excellent verbal and written communication, organization, and interpersonal skills.

　　Proven ability to define and shape the business strategy for large product areas.

　　Proven track record of successfully shipping new products in an agile environment.

　　Demonstrated technical domain knowledge in System Design of public cloud technologies and/or distributed systems.

　　Comfort with complex, constantly evolving environments. Ability to learn new technologies quickly and excel under high level of ambiguity.

　　Preferred Qualifications

　　Master’s Degree in Computer Science or equivalent education.

　　Understanding of key related technologies, such as microservice-based architectures, distributed systems, SQL and NoSQL databases, REST APIs, Cloud services, Kubernetes, Docker, Terraform.

　　Ability to build, drive and promote cross-team processes and achieve org-wide impact.

　　Previous experience with system monitoring, automation, and incident management systems.

　　Previous experience as a Software Engineer or Software Architect.

　　Does this sound like you? If so, we hope to meet you.

　　(Cloud Engineering Infrastructure Development)

　　Disclaimer:

　　Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

　　Range and benefit information provided in this posting are specific to the United States only

　　Hiring Range: from $114,500 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

　　Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

　　Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

　　Oracle offers a comprehensive benefits package which includes the following:

　　Medical, dental, and vision insurance, including expert medical opinion

　　Short term disability and long term disability

　　Life insurance and AD&D

　　Supplemental life insurance (Employee/Spouse/Child)

　　Health care and dependent care Flexible Spending Accounts

　　Pre-tax commuter and parking benefits

　　401(k) Savings and Investment Plan with company match

　　Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

　　11 paid holidays

　　Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

　　Paid parental leave

　　Adoption assistance

　　Employee Stock Purchase Plan

　　Financial planning and group legal

　　Voluntary benefits including auto, homeowner and pet insurance

　　About Us

　　An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

　　In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

　　Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

　　At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

　　That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　* Which includes being a United States Affirmative Action Employer