Primary Responsibilities:

Set clear goals in alignment with organization priorities

Coach the team to meet performance objectives

Work with performance issues as and when the need arises

Raise the bar for the team by bringing in the right talent

Maintain high levels of Employee engagement for respective teams

Work with cross functional teams (possibly outside the portfolio) on enterprise initiatives – influencing without authority

Clearly communicate and bring alignment

Work with diverse set of teams – operations, product, Quality Management, etc. on enterprise initiatives from time to time

Maintain accountability for the metrics for the capabilities/apps/platforms – System Performance (Availability, Page Load time, Stability), Productivity Improvement, Agile Maturity, Raw Error Rate, etc.

Provide leadership during Outage, war room calls

Deep dive into product incidents and come up with improvement plans to address the same

Drive cloud native engineering practices in the team

Work closely with product groups and influence technology direction for the product

Own the capability/domain and drive improvement in business outcomes by partnering with various stakeholders (product, operations, marketing, etc.)

Meet all enterprise obligations like time accounting, staff budget management, utilization, and productivity improvement

Required Qualifications:

Undergraduate degree or equivalent experience

12+ years of experience in building highly scalable internet facing applications

4+ years of practitioner experience on Agile/DevOps

Proven ability to manage a team of 8-10 engineers including Engineering Managers, Architects, Senior Engineers and College hires

Experience utilizing hands-on engineering skills with the ability to debug products

Experience engineering products/platforms of the cloud (moving apps to cloud or building cloud native application) (prefer cloud native)

Solid experience utilizing Full stack development skills – C#, .Net, RDBMS/NoSQL, JavaScript (React or Angular)

Solid knowledge and understanding of production monitoring of apps/platforms including tools like Splunk/Dynatrace

Solid knowledge and understanding of end-to-end web application deployment in a data center – Multi-DC deployment and API Gateway (including security management), Core vs DMZ deployment patterns

Solid experience utilizing collaboration and inter-personal skills with the ability to clearly communicate and work with stakeholders up the hierarchy, within the team and across the team

Solid experience utilizing Cloud platforms like Azure, AWS or GCP (Azure preferred)

Preferred Qualifications:

Experience in US healthcare or retail domain

Experience in analyst/customer facing Analytics and Reporting Platforms(OLAP)

Experience in Data Science concepts and application of the same in building products

Experience in Search/ConvAI and Streaming architecture

Exposure to GenAI capabilities in improving engineering productivity and achieve speed to market for business features

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.