The QA Consultant position is a key connection to strategically leverage the company initiatives in the context of customer opportunities. In this role, you'll be responsible for maintaining the integrity and effectiveness of the Quality and Food Safety Systems by assuring compliance, including implementation, monitoring, trend analysis, and reporting requirements through the application of appropriate regulatory, processing, and technical principles. This role will need to work with teams to develop and execute a comprehensive strategy that includes activations and communications that increase or retain sales and promote our goals. We're looking for a seasoned individual with prior experience in a science-related role to join our team.

　　What You'll Do for Us

　　Lead the identification, investigation and resolution of incidents (escalated consumer and customer complaints, quality and food safety incidents, safety & environmental incidents, emergencies, and disasters) for the North America system including:

　　Developing and managing signal detection processes for early detection of issues. Including consumer and customer complaint escalations, trend analysis, media events, lab analysis results and new product launch monitoring.

　　Leading assessments of incidents and recommending plans of actions to mitigate the impact.

　　Leading cross-functional Incident Management and Crisis Resolution (IMCR) teams to develop and execute action and communication plans to protect Company trademarks and assets.

　　Managing the execution of market actions and stock recoveries with our Bottlers, Distributors, and Account Teams.

　　Leading post-incident reviews to assure system-wide corrective actions are communicated.

　　Building readiness to successfully manage incidents by enhancing NAOU IMCR processes, communicating protocols and conducting training for our North America Bottlers and Operations.

　　Leading severe weather planning and response activities the North America system.

　　Qualification & Requirements

　　Bachelor's degree in Chemistry, Food Science, Engineering, or related Science or Technical field

　　5+ years' experience in Quality/Food Safety or Occupational Safety

　　Microsoft Power BI experience

　　What We Can Do For You

　　Innovative Technology: We utilize and lead the market with our large supply chain network and state-of- art technology we use each day.

　　Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and exposure you to emerging technologies and techniques.

　　Agile Work Environment: We embrace agile with management that believes in removing barriers, so you are empowered to experiment, iterate, and innovate.

　　Skills :

　　Food Safety, Investigation, Manufacturing, Organization, Crisis Management, Communication, Root Cause Analysis (RCA)

　　Skills:

　　Packaging Engineering; Program Measurement (Inactive); Continual Improvement Process; Sustainability; Lean Manufacturing; Environmental Science; Measurement Verification; Root Cause Analysis (RCA); Project Management; Six Sigma; Communication; Food Safety and Sanitation; Compliance; ISO 9001; Influence; Green Solutions; Environmental Regulatory Compliance; System Economics

　　Our Purpose and Growth Culture:

　　We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision (https://www.coca-colacompany.com/about-us/purpose-and-vision) to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

　　We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.