What Individualized Care contributes to Cardinal Health

　　Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.

　　Individualized Care provides care that is planned to meet the particular needs of an individual patient.

　　What is expected of you and others at this level

　　Effectively applies knowledge of job and company policies and procedures to complete a variety of assignmentsIn-depth knowledge in technical or specialty areaApplies advanced skills to resolve complex problems independentlyMay modify process to resolve situationsWorks independently within established procedures; may receive general guidance on new assignmentsMay provide general guidance or technical assistance to less experienced team membersQualifications:

　　1-2 years of experience, preferredMinimum of HS diploma or equivalent, preferredPrevious healthcare experience with insurance or in pharmaceutical industry, preferredPharmacy benefits management experience preferred with specific knowledge of Medicare, Medicaid and commercially insured payer common practices and policies, preferredExperience with Microsoft office products including Word, Excel, Outlook and TeamsOrganized with the ability to prioritize multiple, concurrent assignments and work with a sense of urgencyExceptional communication skills both verbally and writtenSelf-starter with demonstrated initiative, creativity and a willingness to learnResponsibilities:

　　Demonstrate a willingness to assist external and internal customersCreate and complete applications for enrollment within program timeframesReview forms and supporting documentation thoroughly for any missing or new informationHandle inbound and outbound calls, in addition to managing correspondence (fax, mail, email) to support the needs of the patient and/or programMaintain accurate and detailed activity notesComplete benefit investigations to assess patient’s financial ability to afford therapy and review eligibility criteria to determine what type of assistance patient may be eligible forAbility to identify, document and submit Adverse Events during customer contact or via received documentation for timely submissionReview all requests for prior authorizations/appeals and ensure supporting documentation is presentAbility to mediate situations in which parties are in disagreement and facilitate a positive outcomeEffectively be able to multitask daily tasks and workloadTraining and Work Schedules:

　　Your new hire training will take place 8:00am - 5:00pm CST, mandatory attendance is required.

　　This position is full-time (40 hours/week). Employees are required to work Monday - Friday, 8:00am - 5:00pm CST.

　　Remote Details:

　　You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

　　Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.

　　Download speed of 15Mbps (megabyte per second)Upload speed of 5Mbps (megabyte per second)Ping Rate Maximum of 30ms (milliseconds)Hardwired to the routerSurge protector with Network Line Protection for CAH issued equipmentAnticipated hourly range: $21.20 per hour - $25 per hour

　　Bonus eligible: No

　　Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

　　Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsApplication window anticipated to close: 03/18/2024 *if interested in opportunity, please submit application as soon as possible.

　　Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

　　Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

　　To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

　　We are a team of nearly 48,000 mission-driven partners striving each day to advance healthcare and improve lives. We are Essential to care.

　　Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for health care facilities

　　We are a crucial link between the clinical and operational sides of care, working with more than 4,500 sourcing and manufacturing partners to deliver end-to-end solutions and data-driven insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

　　With 50 years of experience, approximately 44,000 employees and operations in more than 30 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future.

　　On Thursday, Jan. 7, 2021, we celebrated the day our founder, Bob Walter, had the vision to start a business that became known as Cardinal Health.

　　One of the most important ways we celebrated was by giving back to the communities where we live and work. 2021 was a "Year of Service” for all Cardinal Health employees around the world.

　　View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)

　　Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.