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Senior Engineer - AI/ML
Senior Engineer - AI/ML-February 2024
New York
Feb 11, 2026
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
VIEW COMPANY PROFILE >>
About Senior Engineer - AI/ML

  You Lead the Way. We've Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  Join #TeamAmex and let's lead the way together.

  As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

  At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

  We're looking for an experienced senior AI/ML engineer to lead Global Commercial Services AI/ML Center of Excellence in New York. At Global Commercial Services we have started a Machine Learning journey that aims to create state of art ML solutions to transform GCS business. This includes building ML models, setting up ML pipeline, developing reusable AI/ML components, coordinating with enterprise data & ML platform teams in setting up ML projects and technically leading roll out of business aligned ML products. If you have the talent and desire to deliver innovative and intelligent products as well as services at a rapid pace, serving our colleagues and customers seamlessly across through cognitive solutions, this would be the right fit for you!

  Global Commercial Services Technology AI CoE is seeking an Sr. ML Engineering to lead our New York ML team to deliver capabilities that will enable Commercial Platform Strategy. You'll work with product managers to build and transform prioritized business capabilities, provide thought leadership on emerging technologies and create best of breed experiences.

  Responsibilities:

  Function as senior member of an Agile team helping drive consistent development practices (tools, common components, and documentation)Working closely with other AI/ML teams, Data Scientists and Product Owners in analyzing business features and refining them to appropriately support design and build activitiesDevelop GCS ML Product & Platform Architecture working closely with technical architects and architecture governance teamsGet involved in technical development within GCS AI CoE use cases including architecture, design, develop ML models, create reusable ML artifacts, and performing needed testing of the AI/ML artifacts as neededSetup and lead the way in implementing Software development practices including but not limited to CI/CD Pipeline, ML Model deployments, exposing Model as a Service and more50- 70% of the time spent on coding and/or hands-on technical implementation of ML solutionsEnabling the deployment, support, and monitoring of software across test, integration, and production environmentsCombine Data Science and Engineering skills to solve interesting problems that directly and greatly impact millions of businesses worldwideHelp craft the direction of machine learning and artificial intelligence at AmExDrive Cross-functional collaboration with peer technology and product teams across the company to deliver high-impacting productsPromote use of new technologies & products to solve business needs and improve productivity

  Minimum Qualifications:

  Bachelor's or Master's degree in Computer Science/Engineering or Data Science and 12+ years of equivalent experience in related disciplinesExperience with design and development of AI/ML applicationsProven record of designing and developing AI/ML use cases and end-to-end ML products including data visualization and model fittingHands-on coding experience in Python or equivalent language and expertise in Big Data Technologies including Hive, Spark Preferred working experience in Big Data technologies (Hadoop, Spark, Hive, MAPR (plus), NoSQL) and Machine Learning AlgorithmsSuccessful design, creation, and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environmentExperience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories, PIExpertise in software engineering as well as software development methodologiesAbility to clearly communicate and collaborate well with technical and non-technical partnersAbility to drive code review and change review sessions to ensure changes are of acceptable qualityGood understanding of Change Management, Problem Management and Incident Management processes a plusDemonstrated experience in Agile development, DevOps, Ci/CD, application design, software development, and testing

  Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site.

  At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Non-considerations for sponsorship:

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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