Order#: NY1485101 Senior Dispatcher
Diversity and Inclusion are Core Values at the Town of IrondequoitThe Town of Irondequoit strives to have employees that represent the community in which we serve. We believe that diversity and inclusion make the Town of Irondequoit better by providing a place where bringing together a variety of perspectives leads to greater innovation and success.
SUMMARY:This is a senior level position responsible for dispatching personnel and equipment for routine and emergency situations via a telephone, two-way radio, and direct contact. Duties involve monitoring various situations such as street conditions and responding accordingly by dispatching appropriate services. Duties also involve the implementation and maintenance of computerized databases, logs, and records. You may be required to clean work areas and perform routine maintenance chores and perform security checks of building and equipment. Particularly during the snow and ice season, the Senior Dispatcher will be expected to work overtime and/or may be assigned to any shift. The Senior Dispatcher may check roads and bridges during inclement weather for accumulations of ice and snow. Performs office clerical work such as answering the telephone, posting material and equipment records, maintaining office files, acting as receptionist, accounts payable/receivable, and payroll-related activities. The employee reports directly to, and works under the general supervision of, a higher-level employee. Supervises the work of other dispatchers and/or office staff. Does related work as required.
MINIMUM QUALIFICATIONS:Graduation from a high school or possession of an equivalency diploma, plus EITHER:(A)Two (2) years of paid full-time or its part-time equivalent experience in dispatching or record keeping; OR,(B)Four (4) years of paid full-time or its part-time equivalent clerical experience involving dispatching; OR,(C)An equivalent combination of education and experience as defined by the limits of (A) and (B).SPECIAL REQUIREMENTS:If you are appointed, you will be required to possess a valid license to operate a vehicle in New York State.Candidates for employment with Town of Irondequoit will be required to pass a pre-employment background investigation. Failure to meet the standards may result in disqualification.CIVIL SERVICE CLASSIFICATION: Competitive, Provisional. (The term provisional means that you will be required to take the next Civil Service examination for this title, and place among the top three (3) candidates on the examination list in order to be eligible for permanent appointment.)FLSA CLASSIFICATION: Non-exemptRESIDENCY REQUIREMENT: Employees within this bargaining unit are required to reside with the Town of Irondequoit while employed by the Town.
SEND EMPLOYMENT APPLICATION TO: Department of Human Resources1280 Titus Ave, Rochester, NY 14617DEADLINE:January 20, 2024