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Senior Director, Regional SMB Sales
Senior Director, Regional SMB Sales-March 2024
New York
Mar 31, 2026
About Senior Director, Regional SMB Sales

JOB SUMMARY

Responsible for sales of Spectrum Business services to small and medium prospects via Charter’s business to business direct sales teams across a multi-state region. Develops and implements direct sales acquisition strategies by business segment; to maximize commercial market share and revenue growth in their region

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Develop and execute a strategic territory sales plan by business segment to achieve targeted market share and revenue growth from direct sales for all commercial product lines within their Region.

Directly manage, coach, develop and motivate the teams of local Sales Managers/Account Executives, and Sales Directors as applicable to achieve team objectives.

Conduct ongoing territory analysis and sales forecasting and ensure appropriate funnel management is occurring in order to achieve regional sales objectives.

Produce monthly and quarterly new subscriber revenue forecasts; monitor key sales performance indicators and prepare analysis/strategy for ongoing performance improvement.

Maintain knowledge of regional competitive trends within markets and industries; recognize and address barriers to sales acquisition.

Possess an excellent knowledge of business products and services and pricing strategies, ensure Charter is positioned for growth within their territory by driving a strong sales culture including recognition, sales incentives and best practice sharing across the region.

Partner with other sales channel leaders to ensure maximum revenue growth is achieved in their region.

Establish and cultivate effective cross functional relationships with sales operations, service delivery, product, marketing and finance; pursue operational effectiveness in all areas.

Other duties as assigned by Sr. Leadership.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English Leadership skills

Excellent communication and public speaking skills A mature, confident professional who motivates others by goal setting,

creating a team atmosphere and leading by example Strong ability to lead and guide decision making in business solutions Demonstrated high ethical behavior, unquestionable integrity and character

Strong level of commitment to customer satisfaction Human Resources skills

Proven success in managing PL

Proven success in a leadership role selling B2B Understand and be able to read financial statements

Ability to manage multiple projects through difficulties

Required Education

Bachelor’s Degree in Business, Marketing, or similar or equivalent experience

Required Related Work Experience and Number of Years

Field sales management experience in high transactional, fast paced, quota-driven business-to- business sales environment such as telecommunications, wireless, or cable industry. - 10

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Telecom or Wireless experience is preferred

#Li-NT1

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $151,400.00 and $268,800.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8)

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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