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Senior Director, Global Customer Marketing
Senior Director, Global Customer Marketing-July 2024
London
Jul 6, 2025
About Senior Director, Global Customer Marketing

  LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

  Join us to transform the way the world works.

  This role will be based in London.

  At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn officed epending on what’s best for you and when it is important for your team to be together.

  The Marketing Solutions business at LinkedIn enables marketers to connect with the largest community of influential professionals. We offer a wide range of solutions including advertising, research, and custom media executions, all built on our unique assets: unparalleled data, a conversational platform and the world’s largest network of professionals. This has led to our rapid growth and provides an exciting career opportunity in a transformational business.

  The vision of LinkedIn’s Marketing Solutions (LMS) business is to create economic growth for every organization worldwide by helping marketers reach, engage and convert their audiences at scale. The business is one of LinkedIn’s key corporate priorities, and has ambitious growth plans for the years ahead. There has never been a more exciting time to work in LMS.

  The LinkedIn Marketing Solutions Customer Marketing team is looking for an experienced marketing leader to drive our efforts to go deeper with top customers and flex LinkedIn’s offering to meet their needs. This role will lead a team of 30 marketers across the globe in working hand-in-hand with our sales partners, developing insights in collaboration with our customers and building narratives, research and marketing programs that advance the B2B marketing discourse.

  A successful candidate will bring a deep empathy for customer needs, a strategic vision for B2B organizations and an assured leadership presence. This role also sits at the forefront of our efforts to cultivate a team of skilled, knowledgeable and confident marketers.

  This person will be a core member of the LMS Marketing Leadership team and sit on XFN leadership teams across our Global Business Organization. If you want to write the future of B2B marketing, in concert with major firms and thought leaders, this role is for you.

  Responsibilities:

  Commune with the largest B2B brands in the world to intuitively understand their needs and sharpen those insights to inform all facets of our marketing practice

  Work with sales leaders to develop an industry-defining go-to-market

  Shape our learning agenda, deploying internal and external research resources

  Lead in the development of narratives that coin new concepts in B2B and help our sales team win business

  Develop marketing programs to captivate our top customers and move the B2B marketing conversation forward

  This is a hybrid role, ideally based in London area with occasional in-office days (roughly 1x weekly)

  Some travel will be required

  Basic Qualifications

  10+ years experience in a marketing function, ideally with oversight of narrative, thought leadership, research and customer engagement

  5+ years experience managing teams

  Preferred Qualifications

  Combination of strategic marketing experiences and hands-on tactical execution

  Experience with customer research and proficiency in using data and insights to inform product and GTM strategy

  Experience working in a cross-functional capacity within a fast-paced, changing environment

  Experience of working within a B2B marketing role and organization

  Ability to frame insights and communicate recommendations simply and effectively.

  Ability to effectively engage with and drive cross-functional teams to align around and achieve shared objectives (product, marketing, sales, insights, agencies etc.).

  Ability to successfully balance multiple competing priorities and manage complex workstreams while consistently delivering results.

  Excellent grasp of B2B marketing and digital marketing

  Budget and vendor management experience

  Outstanding interpersonal, collaboration, communication (oral and written), and presentation skills

  Excellent project management skills and able to influence partners in a fast-moving yet matrixed / cross-functional organization, with the skill to build and maintain relationships to achieve shared goals and drive measurable results

  Experience working across functional marketing teams including Integrated Marketing, Growth Marketing, Product Marketing and Agency Marketing

  *Suggested Skills *

  Leadership

  Cross-functional Collaboration

  Influencing

  Communication

  Global Data Privacy Notice for Job Candidates ​

  Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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