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Community Resource Representative
Community Resource Representative-March 2024
Milwaukee
Mar 27, 2026
About Community Resource Representative

  JOB REQUIREMENTS: To some people, home is a place. To others, it\'s afeeling. To us, it\'s whatever our patients need it to be, wherever theyare. Horizon is a home care and hospice provider built on a foundationof care that celebrates the human spirit and the desire for security,comfort and compassion. We make a loving difference in the lives of ourpatients and families in offering our wide breadth of services. Ourexpertise is second to none, allowing us to give our patients the bestcare available. Horizon Home Care & Hospice, Inc. will optimize healthand quality of life for patients and families in the home and othersettings. Our clinical experience, relationship-centered care andrespect for patient rights set us apart as the region\'s employer andprovider of choice. The Community Resource Representativeis responsiblefor building new relationships and maintaining relationships withphysicians, clinic and physician staff, hospital Case Managers,schoolsand the community. This position has a responsibility to positivelyimpact Agency growth and referral source satisfaction through acommitment to excellent customer service Serves as a resource/point ofcontact for referral sources by conducting one-on-one visits to buildand maintain relationships that result in census growth. Provides weeklyreports on contacts generated (i.e., physician, hospital Case Manager,key office staff, etc). Sets up programs yearly to enhance referralrelationships. Maintains a current knowledge base of all the servicesprovided by Horizon Home Care & Hospice. Assists the Director ofMarketing and Sales with: The annual marketing/sales plan andparticipating in health fairs, job fairs, exhibitions, etc. Supports anddemonstrates a customer service commitment to internal and externalcustomers through adherence to Horizon Home Care & Hospice customerservice standards and processes. Participates salesmeeting andprogram/team meetings when invited. Ensures conflict resolution withreferral sources, Agency staff and patients. Meets with patient\'s andfamilies to consult regarding services provided by Horizon. Meets goalsas established through the Agency\'s planning/budgeting process. Honoredto be recognized as a 9-time Top Workplace! With Horizon, You\'re Home.Bachelors Degree... For full info follow application link. Horizon HomeCare and Hospice, Inc. is an equal opportunity and affirmative actionemployer that does not discriminate in employment and ensures equalemployment opportunity for all persons regardless of their race, color,religion, sex, national origin, or status as a qualified individual witha disability or Vietnam era or other protected veteran. To achieve ourgoal of equal opportunity, we maintain an affirmative action programthrough which we take good faith efforts to recruit, hire and advance inemployment qualified minorities, women, persons with disabilities,Vietnam era veterans, and other protected veterans. *****APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/7AD850F365A04329

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