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Senior Channel Platform Manager
Senior Channel Platform Manager-July 2024
Mumbai
Jul 25, 2026
About Senior Channel Platform Manager

  Primary Job Function

  This role will help set up and drive the EPD India Channel platform, to modernize the way customers and employees handle operations. It needs close collaboration with business teams, functional partners and vendors to identify, conceptualize, design, and user test features that will continuously deliver value to the platform.

  Core Job Responsibilities

  Manage end to end digital products and platforms in line with EPD India channel management. Partner with internal and external vendors and stakeholder for development and management of the products and platforms.

  Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that improve UX and drive user and usage growth.

  Manage multiple stakeholders (vendors, IT, Business, senior leadership, etc.) and navigate its complexity, to drive Product and platform KPIs. Partner with Channel Analytics and Marketing teams to drive the Digital Channel Vision for EPD India

  Manage and research best practices and product capabilities, along with future product roadmap, and combine with customer wants/needs to drive strategy and implementation plan

  Create and own the product strategy and translate product strategy into detailed requirements and prototypes, for timely execution

  Work closely with IT teams and vendors to deliver product enhancements, customizations and troubleshooting with quick time-to-market and optimal resources

  Role Brief

  Position Accountability / Scope

  Reports to the Director – Channel and Institution Business

  Minimum Education

  PG from a reputed institute

  Specialization in IT / product / platform / systems will be preferred

  Minimum Experience/Training Required

  6-10 Years of experience

  6+ years of digital product development and management experience with a demonstrated track record of delivering world class digital products. Experience of setting up or working with Distributor Management Systems is preferred

  Experience with web and mobile technology in the context of enterprise architecture and infrastructure, and how to use it to provide competitive advantage for product development, brand management, and/or superior client experience.

  Experience in rigorous Project planning, Senior leadership presentations and alignment

  Experience with SAP / ERP planning and implementations and large user base rollouts

  Data-driven and user-centric design approach to product development and management, with demonstrated ability to own products that balance and anticipate users’ needs.

  Experience working in agile product development environment and leading / collaborating with development teams, testers and UX designers

  Problem solver with hands-on, ‘roll up your sleeves’ can-do attitude

  Work Experience

  Prior experience/ exposure to Pharma / FMCG / FMHG will be an added advantage

  An Equal Opportunity Employer

  Abbot welcomes and encourages diversity in our workforce.

  We provide reasonable accommodation to qualified individuals with disabilities.

  To request accommodation, please call 224-667-4913 or email [email protected]

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