Job Classification:

　　Technology - Agile, Delivery, & Product

　　Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, youll unlock a motivating and impactful career all while growing your skills and advancing your profession at one of the worlds leading financial services institutions.

　　Your Team

　　As a Senior Business Systems Analyst on the team responsible for the Salesforce Operating model at Prudential you will partner with product owners, tech leads, designers, engineers and delivery professionals to improve Salesforce. You will act as the primary interface between Technology and specific business areas, identifying business unit requirements, creating project and process specifications, coordinating with project teams, and ensuring adherence to schedules and budgets to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to applied analytical and technical experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.

　　Location is Newark, NJ hybrid work arrangement

　　Here is What You Can Expect on a Typical Day

　　Support the Director Business Systems Analyst and Product Owner setting ambitious and clear product vision, and communicating the story effectively to key stakeholders and the rest of the team Beginning to identify opportunities to provide input to the team & coach others with occasional guidance

　　Works on solving extremely complex problems in which analysis of situations or data requires an evaluation of intangible variables

　　Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact

　　Work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products or technologies

　　Works on extremely complex problems in which analysis of situations or data requires an evaluation of often complex variables related to technology and/or data. Exercises independent judgment in developing methods, techniques and evaluation criteria for obtaining results.

　　Own the end-to-end product strategy from inception and determine business value once solution enters production

　　Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with product vision

　　Understands the vision and owns aspects of the product management/roadmap activities

　　The Skills & Expertise You Bring

　　Bachelor of Computer Science or Engineering; Analytics or experience in related fields

　　Experience with agile development methodologies and Test-Driven Development (TDD)

　　Ability to quickly guide a requirement related conversation, asking the right questions at the right time to dig deeper where necessary.

　　Good writing skills, understand how to write for different audiences (Ex. tech vs business stakeholders)

　　Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges

　　Excellent problem solving, communication and collaboration skills

　　Applied experience and/or expertise with several of the following:

　　Project/Product Management: Planning, Progress Monitoring and Status Reporting, including visualization of works; Scaling Agile Organizing, synchronizing multiple teams setup Estimations, ROI, project life cycle

　　Effective Communication: Understanding of effective communication concepts to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Ability to facilitate dialogue at the right level of detail for all members of the Agile team.

　　Decision-Making & Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

　　Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

　　Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner. Ability to work seamlessly with business partners and software developers alike in a liaison role.

　　Financial Acumen: Knowledge of understanding of financial concepts, tools and processes and how financial metrics are used to monitor and drive outcomes. Includes understanding of company accounts/metrics (ex: balance sheet, profit/loss, cash flow, budget & forecast).

　　Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

　　Preferred qualifications:

　　Experience supporting Salesforce systems as a business analyst (3-5 years)

　　Knowledge of how Salesforce works and how it fits in with other enterprise tools and processes.

　　Good documentation skills throughout a projects lifecycle including but not limited to requirements gathering, gap analysis, implementation...

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity