Work closely with the project manager, ITS Client manager, technical team members and other project stakeholders to provide guidance throughout the System Development Life Cycle (SDLC). 2. Work as a liaison to stakeholders and Subject Matter Experts to elicit, analyze, communicate, validate and verify the requirements for complex changes to current business processes, policies and information systems and for the development of new business processes, policies and information systems. 3. Create as-is and to-be business process flows to ensure that the implemented business process and supporting software meets agency needs, as well as provide an effective and efficient means of referral and tracking 4. Conduct requirements workshops and JAD sessions with agency subject matter experts as one of the many techniques to be used to elicit requirements. 5. Create business requirements documents, context diagrams, business requirements document (BRD), system "as-is” and "to be” states, system specifications, use cases and workflow diagrams, report and screen mockups, swim lane diagrams, and prototypes. 6. Provide development team with clearly articulated artifacts, and ensure development team understanding. 7. Ensure that artifacts required by ITS governance process and Secure Systems Development Lifecycle (SSDLC) are created and support the project scope. 8. Manage requirements through the life of the contract using a requirements management plan and traceability to ensure coverage between the source of each requirement and the test case(s) it will be tested by.