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Senior Billing and Collections Analyst
Senior Billing and Collections Analyst-August 2024
Conshohocken
Aug 25, 2025
About Senior Billing and Collections Analyst

  Allied Universal® Executive Protection and Intelligence Services, North America’s leading specialized protection company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time executive protection jobs!

  Executive Protection and Intelligence Services, an Allied Universal® Company, is hiring a Senior Billing and Collections Analyst. The Senior Billing and Collections Analyst will work with internal teams and customer contacts to analyze data and reports and timely collect payment for outstanding invoices and in partnership with the Finance and Product Development teams to prepare customer account reconciliation, bad debt analysis, and implement and document automated billing.

  RESPONSIBILITIES:

  Manage specialized billing uploads in SAP/WinTeam

  Create specialized reports as needed to support customer invoices and collections data

  Compile new contract summary for review by Billing Manager and Operations Managers

  Assist Billing Manager to compile billable labor to billed labor reconciliation

  Assist Billing Manager to compile billable out of pocket expense to billed expenses

  Work with the Finance and Product Development teams to implement and document automated billing and collections

  Perform monthly analysis of customer invoices to ensure completeness and accuracy.

  Follow up with clients on payment status

  Provide responses to inquiries from customers and internal teams regarding collection efforts

  Billing and posting reconciliation

  Affect and interpret management policies or operating practices as well as exercise significant amount of discretion in applying collection practices

  Represent the company in handling challenges to billing amounts; resolve/settle invoice disputes

  Develop and implement training and guidance materials related to billing and collections operations

  Review work product of financial operations support analyst; edit or modify reports produced

  Bad debt analysis and reporting

  QUALIFICATIONS:

  Associates ’s degree or higher in Business Administration, Finance, Accounting, Economics, or a related field

  Minimum of three (5) years of experience in customer invoicing and collections

  Advance working knowledge and experiences of Microsoft Excel to handle complex formulas and various data analysis features

  Solid understanding of financial statistics and accounting principles

  Proficient user of finance software

  Strong interpersonal, communication, and presentation skills

  Ability to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities

  Ability to manage multiple projects and shift focus as demands for priority change

  PREFERRED QUALIFICATIONS:

  Collections experience in a management role

  Experience working in a high-volume, complex billing environment

  BENEFITS:

  Medical, dental, vision, basic life, AD&D, and disability insurance

  Enrollment in our company’s 401(k)plan, subject to eligibility requirements

  Eight paid holidays annually, five sick days, and four personal days

  Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

  Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

  If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

  Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

  If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

  Job ID: 2024-1157109

  Location: United States-Pennsylvania-Conshohocken

  Job Category: Executive Protection

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