Job Title: Operations Maintenance Coordinator

　　Job Code: 8126

　　Job Location : Melbourne, FL

　　Operations Maintenance Coordinator

　　Provide change management coordination and scheduling support for large private communications network.

　　Serves as the focal point for all planned maintenance activities.

　　Conducts risk assessment and analyzes customer service impacts for corrective maintenance activities and for implementation related moves, adds and changes to critical circuits and network elements.

　　Position requires strong attention to detail and adherence to policies and procedures.

　　Interacts directly with internal and external customers to schedule planned maintenance events.

　　Utilize complex tools and reports to accurately assess service impacts for planned maintenance events.

　　Qualifications:

　　Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2 to 4) years of prior related experience or 2 years post-Secondary/ Associate’s Degree with a minimum of (6) years of prior related experience.

　　Experience with Network Management Systems and tools.

　　Additional Knowledge, Skills, and Abilities considered:

　　Previous call center experience.

　　Prior experience required in maintaining high service levels in a demanding customer support services environment.

　　Project management experience.

　　L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.