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Senior Analyst – Advanced Project Management (APM), Transformation and Automation Group (TAG)
Senior Analyst – Advanced Project Management (APM), Transformation and Automation Group (TAG)-May 2024
New York
May 5, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Senior Analyst – Advanced Project Management (APM), Transformation and Automation Group (TAG)

  Description

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation (SPT) team within the Commercial Business Enablement organization is instrumental in ensuring achievement of these objectives. Our team’s vision is focused on being essential architects of growth, profitability, and operating efficiency for GCS. SPT’s mission is to power GCS growth through the provision of informed pricing, sales enablement support and process transformation.

  The Transformation and Automation (TAG) team within the SPT organization, is a transformation engine serving GCS leveraging expertise in Automation, Process Engineering, Data Analytics & Advanced Project Management to deliver critical business solutions that drive direct financial impact, improved productivity, and increased safeguards for the business.

  How will you make an impact in this role?

  The Senior Analyst, APM within TAG will support the delivery of GCS strategic projects for the TAG organization. The role is highly visible with great exposure to cross functional business teams and success is measured on driving delivery of expected outcomes.

  The analyst will report to Director-APM, TAG and work closely with other Managers and Directors on the team to support the execution of critical initiatives.

  Core Responsibilities:

  Partner with Managers and Directors on the team to support the conceptualization and execution of strategic projects

  Provide project support working alongside Managers/ Directors and effectively apply project management techniques to coordinate, plan and implement initiatives while meeting or exceeding timelines

  Support Manager/Directors to develop and implement PMO standards & template e.g., project charter, project plan, RAID, project governance

  Partner with multiple customers across the American Express including, Product, Sales & AD, Marketing, Technologies, Operations Excellence, Finance, Operations to drive the execution of the strategic projects

  Use data to develop insights and produce opportunity assessments designed to identify, size and scope strategies for improving revenue and margins

  Minimum Qualifications:

  Highly motivated self-starter, curiosity, a willingness to learn and a sense of ownership and accountability

  2 to 3 years of combined experience in Consulting, and/ or Program Management/ Strategy

  Excellent knowledge of MS Office; solid understanding of program/project management software (MS Project etc.) is a strong advantage

  Strong communication and relationship management skills, both written and verbal, with ability to interact with partners across all management levels

  Excellent problem-solving ability

  Ability to analyze data and information to proficiently produce important conclusions and recommendations

  Ability to build and leverage relationships with key business partners

  Bachelor's Degree required

  Preferred Qualifications

  Broad knowledge of AXP business models and working knowledge of GCS technology platforms a plus

  Understanding of GCS business and relevant customer data landscape, a plus

  Program Management, Six Sigma and/or other related certifications to demonstrate control approach is a plus

  Qualifications

  Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  6% Company Match on retirement savings plan

  Free financial coaching and financial well-being support

  Comprehensive medical, dental, vision, life insurance, and disability benefits

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Job: Project

  Primary Location: US-New York-New York

  Schedule Full-time

  Req ID: 24000375

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