SECURITY SHIFT MANAGER-Casino Security

　　Casino, 5485 Casino Way, El Cajon, California, United States of America Req #13976

　　Friday, January 19, 2024

　　The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

　　Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.

　　One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

　　Job Purpose:

　　Manages security activities and staff on an assigned shift. This position is a Graveyard shift only.

　　Job Duties and Responsibilities:

　　(Note: Duties and responsibilities may be added, deleted, or changed at the sole

　　discretion of Sycuan Management at any time)

　　Maintains efficiency of security operations by assigning duties to supervisory staff, reviewing and monitoring staff schedules for adequate coverage, ensuring security services meet established department standards, ensuring policies and procedures are followed, recommending policy or procedure modifications as needed, conducting department informational meetings, resolving non-routine or difficult situations, reviewing department paperwork for accuracy, and ensuring required licenses and certificates are up to date.

　　Develops Security Department policies and procedures and administrative and general orders by observing security work practices, activities and duties, writing applicable procedures, consulting with Gaming Commission and Casino Compliance Administrator for industry and regulatory compliance, modifying drafts, and submitting to VP of Security/Entertainment for final approval.

　　Ensures flow of information to outside agencies in the absence of the VP of Security/Entertainment and Security Director by acting as a liaison between department and agencies, providing reports and information as needed, protecting chain of evidence in criminal cases, maintaining report databases, and reviewing, editing, and distributing departmental reports.

　　Develops Team Members by monitoring team member performance, training team members, conducting performance appraisals, and providing counseling, guidance, and corrective action as needed.

　　Hires qualified Team Members by communicating staffing needs and advertising requirements to Human Resources, and interviewing and hiring best qualified applicants.

　　Job Specifications:

　　Education and Experience:

　　Essential:

　　High School Diploma or G.E.D.

　　5 years of experience in casino security operations

　　5 years of security supervisory experience

　　Desirable:

　　Law enforcement experience

　　Experience in tribal gaming facility

　　POST certification

　　Skills and Knowledge:

　　Essential:

　　Working knowledge of security rules, regulations, and procedures

　　Ability to evaluate crisis situations and make sound judgments

　　Ability to effectively communicate with guests and team members

　　Ability to maintain professionalism and composure

　　Ability to communicate in the English language

　　Ability to compose written documents in the English language

　　Ability to understand and follow verbal directives and written directions

　　Ability to wear a radio earpiece and understand radio transmissions

　　Ability to read and comprehend complex written material

　　Ability to complete forms and documents and written reports

　　Ability to provide verbal and written directions

　　Ability to accept constructive criticism

　　Ability to provide leadership and guidance to staff

　　Ability to work in a smoking environment

　　Ability to walk and stand for up to eight hours at a time

　　Working knowledge of MS Word and Excel

　　Excellent record-keeping and organizational skills

　　Desirable:

　　Multi-lingual

　　Supervisory/Managerial Accountability:

　　Direct: Security Shift Supervisor

　　Indirect: Security Officer, EMT's, Security Dispatcher

　　If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

　　Other details

　　Pay Type Salary

　　Apply Now

　　Casino, 5485 Casino Way, El Cajon, California, United States of America