Requisition Number: 506594 Why North Memorial Health? At North Memorial Health you will be a valuable member of our inclusive and nurturing team that values professional growth, offering big benefits like tuition reimbursement and a supportive culture with a world of education and training opportunities. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center, and Level III NICU. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list. Benefits the North Way! As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits. Adoption Reimbursement up to $3000 per child! Child Care Discount Program with New Horizon 10% off weekly childcare tuition! Education/Tuition Reimbursement 24/7 Fitness Center Access for all benefit eligible team members! Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. Some of these initiatives include: Addressing system racism and inequities through our Safer Work Environment (Safer) initiative Use of pronoun badges and preferred names Encouraging cultural awareness through education and training About this position Proactive in providing a safe and secure environment for customers, visitors, team members and medical staff. May act as Senior Officer in charge. Requirements Education * High School diploma or equivalent (GED) required. * Associate degree in criminal justice preferred. * Must satisfactorily complete defensive tactics course within six months of employment, or have documented equivalent training (having occurred within the past twelve months prior to employment) Experience Must have one of the following: * 3+ years providing direct customer service utilizing conflict resolution skills on a daily basis. * 2+ years direct patient contact in a level I trauma center in an emergency department setting. * 1+ years of security, law enforcement and/or military experience. * Basic computer knowledge required Licensure/Certification if hired for a driving position: * Valid class D driver's license in state of residency with acceptable driving record. * Must be qualified by North Memorial Health Care Department of Transportation to operate hospital vehicles. The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate or this or other roles. Work Group: Non Contract Hours per two week pay period: 80 Shift: Day/Evening/Night Variable Weekend Requirement: Every Other Weekend Call Requirement: None Remote or On-site: On-site FLSA Status: Non-Exempt Benefits: Yes Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.