City

　　Las Vegas

　　State

　　NV

　　Shift

　　Swing

　　Type of Shift

　　Full Time

　　Department

　　Security

　　Security Lead Bike Officer The Strat (Las Vegas, NV)

　　Description:

　　Summary:

　　Monitors and patrols assigned areas to provide a safe environment for guests, employees, the company and their property. Provides outstanding guest service to guests with questions and/or concerns.

　　Essential Functions and Responsibilities

　　Provides protection for the casino and its employees and guests

　　Guards all transfers of moneys and tokens on the casino floor and transports hopper fills, chip fills and credits

　　Inspect bike officers’ equipment daily

　　Conducts routine maintenance of all bikes and related equipment.

　　Responsible to train new bike officers and provide refresher training to existing bike officers concerning security procedures.

　　Performs the duties of a security officer or bike officer, when needed

　　Completes all incident reports pertaining to outside patrol issues

　　Patrols and controls the flow of traffic throughout the property

　　Escorts armored car personnel around the property

　　Functions as fire control center officer and time officer to relieve other officers for their breaks

　　Escorts trespassing individuals off property

　　Secures the operations office during in-custody situations

　　Assists guests in locating lost vehicles

　　Maintains bicycle in operating condition

　　Investigates auto accidents

　　Acts as a liaison between guests and Taxi Authority

　　Secures the operations office during in-custody situations

　　Responds to the pod during alarm situations

　　Answers guest questions, provides directions to guests (escorts guests to desired location, if possible), and assists guests with any challenges that the guest brings to attention

　　Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position

　　Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards

　　Perform other duties as assigned

　　Requirements:

　　Qualifications

　　Minimum one year of casino security, law enforcement, military or EMT experience

　　Previous experience training others preferred

　　Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons

　　Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondence

　　Ability to effectively communicate in small and large group situations, as well as one-on-one

　　Ability to effectively communicate in English and via portable radios

　　Able to demonstrate proficiency with authorized handgun and qualify on the range every six months

　　Proven experience providing high level of guest service

　　Working knowledge of Microsoft operating system and applications preferred

　　Must be at least 21 years old

　　High school diploma or equivalent preferred

　　Ability to communicate in English, both written and verbal

　　Obtain and maintain all work cards as required by the company

　　Verify right to work in the United States

　　Work Cards

　　Nevada Gaming

　　Alcohol Awareness

　　Valid drivers license

　　10 year DMV driving record

　　Physical Requirements

　　Ability to ride a bicycle for an extended period (an eight-hour shift)

　　Must maintain 300 lb or less weight limit, including uniform (based on published maximum weight limit of company-provided bicycle, as determined by bicycle manufacturer)

　　Regularly walk, stand, stoop or sit at a desk or table

　　Ability to jog or run as situations dictate

　　Ability to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.

　　Speech, literacy, hearing and vision (critical)

　　Ability to ascend or descend ladders, scaffolding, stairs, and ramps

　　Ability to drive motor vehicles

　　Ability to distinguish shades of color

　　Work Environment Potential Conditions

　　Indoor and outdoor

　　Smoky and noisy

　　Hot and cold temperatures

　　Bright, flashing lights

　　Extreme heights

　　Emergency Situations

　　Disclaimer

　　The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

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