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Security Control Center Operator
Security Control Center Operator-February 2024
Franklin
Feb 10, 2026
About Security Control Center Operator

  JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative andgrowing. We invest in our people. We care and make a positivedifference. Part-Time role with benefits at a Fortune 100 company! Hours: 2nd Shift - Saturday-Sunday 2:00PM - 10:30PM What\'s the role? TheSecurity Control Center Operator creates an environment that inspiresothers to achieve theirs by blending a thorough knowledge of securityprocesses and technology with company values to take appropriate actionsthat promote and maintain safety and security for people and facilities.Security Control Center Operators post in our enterprise securityoperations centers, patrol our campuses in Milwaukee and Franklin, andprovide security at Company special events. Primary Duties andResponsibilities: In security operations centers, monitor and dispatchalarms received from integrated security technology (access control,CCTV, intercoms and fire alarms) and building automation systems.Coordinate response to emergency incidents using security technology andtwo-way radios, handle incoming/outgoing telephonic and electroniccommunication, process ID cards, and document activities using a varietyof methods. Use an engagement model of behavior and make proactiveobservations of potential risks to ensure a safe and secure campusexperience for our workforce and visitors. Serve as a first responder toemergency incidents. Using standard practices and good judgment,identify and respond to urgent situations to maintain safety for peopleand property. Monitor the operations center; conduct safety and securitychecks/audits as required. Provide security related services toNorthwestern Mutual employees and visitors in a way that demonstratescustomer service, tact, confidentiality, and integrity. Participate inthe continuous improvement of processes and services to develop yourcareer and advance the capabilities of the team. Use solid criticalthinking, interpersonal, and communication skills to resolve issueseffectively. Qualifications: High School Graduate or GED required. Aminimum of two years of experience in a corporate or professionalenvironment that includes performance under demanding conditions.Excellent customer service in a professional environment. Experienceusing video management and access control systems. Proficiency inMicrosoft suite of products. Valid driver\'s license with an acceptabledriving record. Able to work weekends and some holidays as part of thework schedule. Associates degree or 60 credits of post-secondaryeducation from an accredited institution preferred. Currentcertification in First Aid/CPR/AED and bloodborne pathogen trainingpreferred. Must be certified within first 6 months of employment. \>THISJOB IS PART OF A GROUP OF JOBS CONSIDERED ESSENTIAL SERVICES. ALLESSENTIAL SERVICES EMPLOYEES ARE EXPECTED TO MAKE... For full infofollow application link. EEO/AA Employer/Vets/Disability *****APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FCB9BD925B0F4621Qualified females, minorities, and special disabled veterans and otherveterans are encouraged to apply.

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