The Sales Support Associate role is an integral part of the store's overallsuccess and efficiency; demanding direct attention to our brand commitmentwhen servicing our customers. Leaving a lasting impression on our customersthrough friendly, efficient interactions at our cash wrap and awell-maintained sales floor. Accurate and effective work, supporting theflow of product from the moment of receipt through the point of sale isessential to this role.Sample of tasks required of role:CASH WRAP:Greeting the customer with a smile and with eye contact and offering your nameInteract genuinely and naturally with the customerRead cues and determine customers' needsConduct email/name capture, where permitted by lawMaintain accuracy when operating POSMaintain cash wrap organization and cleanlinessSuggest multiple add-ons and sell gift cardsMaintain cash and POS media accurately and in compliance with Coach policyCreate lasting impression by genuinely thanking customer and provide reason toreturnRepresent Coach brand appropriatelySTOCKROOM / WAREHOUSE:Receive shipment and transfersNotify Store Management when new product arrivesScan cartons/transfers, verifying store information is correctCommunicate all discrepancies to Store ManagementProcess shipment/transfers according to Coach standards and timeframesOrganize and clean stock room daily; to include offsite / remote warehouseas applicableShift/organize product in the stockroom; react to sell through and makeroom for new productManage stock levels/product ownership in back-of-house and sales floorPrepare and conduct regular cycle counts, as directedParticipate in store physical inventory counts, as scheduledMaintain Company Loss Prevention standardsSALES FLOOR:Regularly analyze sales floor to assess replenishment needsReplenish sales floor/assigned zoneReact to sell through and execute visual merchandising needs.Support sales floor activities, as directedEffectively communicate information pertaining to price points,features/benefits, color and stock availability to multiple customersRespond to customer requests confidently; partner with sales team or StoreManagement, when neededUpkeep housekeeping standardsCompetencies required:Drive For Results: Can be counted on to exceed goals successfully. Isconsistently one of the top performers. Very bottom line oriented. Steadfastlypushes self and others for results.Customer Focus: Is dedicated to meeting the expectations and requirements ofinternal and external customers. Gets first hand customer information and usesit for improvements in products and services. Acts with customers in mind.Establishes and maintains effective relationships with customers and gainstheir trust and respect.Creativity: Comes up with a lot of new and unique ideas. Easily makesconnections among previously unrelated notions. Tends to be seen as originaland value-added in brainstorming settings.Interpersonal Savvy: Relates well to all kind of people up down andsideways. Inside and outside the organization. Builds rapport. Buildsconstructive and effective relationships. Uses diplomacy and tact. Can diffuseeven high tension situations comfortably.Learning on The Fly: Learns quickly when facing new problems. A relentlessand versatile learner. Open to change. Analyzes both successes and failuresfor cues to improve, experiments and will try anything to find solutions.Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence andunderlying structure of anything.Perseverance: Pursues everything with energy, drive and a need to finish.Seldom gives up on anything before finishing, especially in the face ofresistance or setbacks.Dealing with Ambiguity: Can effectively cope with change. Can shift gearscomfortably. Can decide to act without having the total picture. Does not getupset when things are up in the air. Doesn't have to fini h things beforemoving on. Can comfortably handle risk and uncertainty.

　　Additional RequirementsExperience: 1- 3 years of previous retail experience (cashier/stockexperience, sales etc.), preferably in a luxury retail serviceenvironment. Possesses current knowledge of fashion trends and competition inthe marketplace.Education: High school diploma or equivalent; college degree preferred.Technical: Knowledge of cash register systems, basic computer skills(including the ability to use iPad/laptop, Mobile POS and Internet),utilize walkie talkie, understand and read price and product release sheets.Physical: Ability to execute at a fast pace. Ability to communicateeffectively with customers and team. Ability to maneuver the sales floor,sales shelves, and stock room; climbing, bending, and kneeling arerequired. Ability to frequently lift and carry up to 25 pounds and, attimes, lift and carry product/cartons up to 50 pounds to process productshipmeSchedule: Ability to meet Coach Scheduling & Availability Expectations,including ability to work a flexible schedule, including nights,weekends, and holidays high retail traffic and sales days (including butnot limited to the day after Thanksgiving, Memorial Day, Christmas Eve,Mother'Note: This document serves only as a sample of job duties andresponsibilities and does not include an exhaustive list of all performancerequirements.Tapestry, Inc., parent company of the Coach brand, is... For full infofollow application link.

　　Tapestry, Inc. is an equal opportunity and affirmative action employer and