Overview

　　Are you a people person? Be a First Citizens person! Join our Menomonee Falls branch team and make a difference.

　　This full-time position will be located at W178 N9358 Water Tower Place in Menomonee Falls. The successful candidate will demonstrate:

　　Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversationCustomer Service Skills: Demonstrates professionalism and empathy in customer interactionsAdaptability: Has the ability to learn and adapt quickly to new information and technologyTeamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationshipsFlexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficientlyAgility: Able to process information and move quickly through problem resolutionResponsibilities

　　The essential functions of the job include, but are not necessarily limited to, the following:

　　Engaging customers in conversation to understand their banking needs and preferencesProcessing transactions accurately and efficientlyProviding assistance with account servicing needsFacilitating customer awareness and education of bank services, including digital banking capabilitiesIntroducing customers to other branch team members or bank partners who are able to provide solutions for their financial needsQualifications

　　Required Education: High School Diploma or GEDRequired Experience: 6+ months cash-handling experiencePreferred Area of Experience: Sales, Customer servicePreferred Skill(s): Financial literacy, Knowledge of retail banking products and services