Sales Operations Manager 

　　Role Summary 

　　Our client is seeking a Sales Operations Manager (SOM) to join their rapidly growing team. The Sales Operations Manager is focused on increasing team productivity and sales process management. The SOM is responsible for the end-to-end tracking of the sales process and associated conversion rates throughout the sales funnel. Reporting to the VP of Sales, the SOM will drive sales results by exhibiting strong organizational skills, program management capabilities, and a solid understanding of the entire sales process, enabling the SOM to identify sales growth opportunities that, through collaboration are implemented and maintained. The SOM is responsible for exemplifying the company values and nurturing the maintenance of our company culture.  

　　Key Results Area 

　　Lead and motivate sales team to meet or exceed sales targets and objectives 

　　Review sales reports, understand findings and present/discuss results with the firm’s CMO 

　　Conduct weekly performance meetings with Sales team members 

　　Recognize, create, and implement process improvements within the sales organization to optimize employee workflows 

　　Work closely with sales teams to identify obstacles to sales velocity, subsequently developing and supporting the implementation of solutions 

　　Assist in creating and maintaining sales standard operating procedures 

　　Interview, onboard and train new sales team members 

　　Coach, mentor, and provide feedback to team members 

　　Reach sales targets by successfully managing the sales team 

　　Uses systems as prescribed to enter client data, analyze sales results, and identify and capitalize on existing opportunities 

　　Responsible for maintaining effective sales incentive processes including commission payments, claw backs, and all related activities  

　　Ensure accurate and timely sales commission calculations are submitted to finance/payroll for appropriate disbursement 

　　Responsible for providing CRM activity reports as defined by the sales teams’ operational needs 

　　Skills & Qualifications 

　　Bachelor's degree in, Business Administration, Communications, or related field 

　　3-5 years of experience managing a team 

　　Able to work in a fast-paced metrics driven environment 

　　Proven Sales Analytics or Operations Manager or in a comparable sales leadership role 

　　Excellent written and verbal communication skills 

　　Dedication to providing excellent customer service 

　　Excellent mentoring, coaching, and people management skills 

　　Proficiency in using CRM software and other sales tools 

　　Able to work under pressure 

　　Results-oriented with strong analytical and problem-solving skills 

　　Adept in Microsoft Office Suite and Sales Analytics tools 

　　Advatix®, Inc. is one of the world’s leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions that enable its clients to transform their operations for speed, service, and cost of fulfillment and delivery of goods and services. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.  

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