Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.

　　What’s Your Why?

　　• Are you looking for a career opportunity that will help you grow personally and professionally? 

　　• Do you have a passion for helping others achieve Better Health? 

　　• Are you ready to join a growing team that shares your mission?

　　Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first.

　　​​​​​​​At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

　　Join Our Team!

　　Please review our open positions and apply for the role that sparks your passion and elevates your skills.   

　　KEY RESPONSIBILITIES

　　Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history and other preventative medicine reviews, take patients vitals,  and records information in the patient electronic medical record 

　　Assist provider with examination, treatments, and procedures as directed

　　Maintain complete and detailed records, electronically in the EMR, of patients’ information

　　Measure and records vital signs and records them in the EMR

　　Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls

　　Maintain patient medical records in accordance with the center's policy

　　Explain treatment procedures, medications, diets, or providers’ instructions to patients

　　Prepare both patient and room for examination

　　Complete patient phone calls including, but not limited to, proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly.

　　Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed

　　Clean and sterilize instruments and equipment after use and dispose of contaminated supplies

　　Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dresses and bandages wounds and incisions, starts and monitors IV infusion, and assists physicians with any/all procedures as requested

　　Perform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow and inhalation treatments.

　　Perform in office CLIA-waived lab tests 

　　Carry out quality controls related to lab equipment and testing, complete and maintain lab related logs, perform PT/INR utilizing CoaguChek/Coag Sense machine, and perform glucose testing utilizing glucometer

　　Accurately complete electronic medical record to include medical services rendered, test results, and supplies used

　　Monitor disposable inventory and places orders for medical supplies and pharmaceuticals as requested

　　Draw blood and process specimens for send-out

　　Provide patient education as directed by the provider

　　Assist front office tasks by performing additional clerical duties, including: patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc.

　　Help maintain an adequate inventory of office medications and medical supplies and orders as needed

　　Assist in onboarding and training new Team Members

　　Assist with inventory and maintaining office supplies

　　Additional duties as assigned

　　Position Requirements/ Skills:

　　High school diploma or equivalent required

　　Completion of Accredited Medical Assistant program, preferred (RMA or CMA)

　　Minimum of 1 year of experience as a Medical Assistant

　　CPR certification, preferred

　　IV Start Certification, preferred

　　Phlebotomy experience, preferred (knowledge of various collection methods and testing, such as bleeding times, collecting donor blood, bedside testing, and preparing specimans)

　　Knowledge of medical coding, preferred

　　Knowledge of HIPPA, preferred

　　Knowledge of OSHA, preferred

　　Working knowledge of common prescription medications that treat conditions and diseases for the the patient population assigned

　　Basic computer skills, including familiarity with electronic medical records

　　Must be able to display excellent telephone and switchboard etiquette

　　Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration

　　Physical Requirements:

　　Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination

　　Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time 

　　Requires ability to sit or stand for prolonged periods of time

　　Must be able to lift and move patients and medical equipment as needed

　　Requires ability to lift/carry up to 15 lbs 

　　Requires corrected vision and hearing to normal range

　　Ability to sit for extended periods of time

　　Ability to operate a computer and telephone

　　Have own means of transportation

　　Key Attributes/ Skills:

　　Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles

　　An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments

　　Is able to work within our Better Health environment by facing tasks and challenges with energy and passion

　　Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

　　Demonstrated ability to handle data with confidentiality

　　Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision

　　Excellent organizational, time-management, and multi-tasking skills with strong attention to detail

　　Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/exerternal stakeholders

　　Strong interpersonal and presentation skills

　　Strong critical thinking and problem-solving skills

　　Must be results-oriented with a focus on quality execution and delivery

　　Appreciation of cultural diversity and sensitivity toward target patient populations

　　We offer a comprehensive compensation and benefits package:

　　Medical, dental, vision, disability, and life

　　401k, with employer match

　　Paid time off

　　Paid holidays

　　Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

　　We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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