Description

　　Amazon Global Selling is a key initiative to achieve our vision to offer customers the Earth’s largest selection around the world. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10+ countries, adding millions of new products.

　　CN New Seller Recruit team is looking for a experienced and talented Sr. Program Ops Manager, who can dive deeper into data and drive initiatives to support business teams in bringing CN Sellers selling globally and resolving critical business challenges. The ideal candidate should be able to deal with ambiguity, perform strong analytical skills, manage stakeholders, work without authority/influence senior leadership, streamline process to improve efficiency and willing to deal with routine operational tasks. He/she should have superior communication, analytical and structured problem-solving skills. The experience of working autonomously with multiple teams in a fast-paced and ambiguous environment is highly preferred.

　　Key job responsibilities

　　• Set up business operation process across teams to smooth the whole process and tasks

　　• Closely work with business teams, PMs to drive implementation of operational tasks and collectively feedback for continuous task and process improvement and optimization.

　　• Build mechanism and community to reflect multiple team's operation, scale the critical ones in more teams.

　　• Work relentlessly to improve existing process.

　　• Regularly update progress and call out hits and misses to the leadership.

　　We are open to hiring candidates to work out of one of the following locations:

　　Shanghai, 31, CHN

　　Basic Qualifications

　　• Bachelor’s degree or Master's degree

　　• Minimum 10 years' experience working in sales, account management, sales excellence, operation, or business program management role

　　• Outstanding verbal and written communication and collaboration skills in Chinese, and English

　　• Ability to think creatively while executing methodically with high attention to detail, operational excellence and ability to multi-task

　　• Demonstrated track record to work in a cross-functional and international environment, to lead by influence and earn trust at all levels

　　• History of teamwork and willingness to roll up one's sleeves to get the job done

　　• Excellent analytical skills and problem solving skills. Demonstrated ability to interpret data and make business recommendations

　　• Genuine and intense customer focus

　　• Excel and office proficiency

　　• Desire to work in a fast-paced, challenging, yet innovative environment

　　Preferred Qualifications

　　• MBA or Master's degree in relevant fields

　　• Experience with SQL or other statistical analysis tools • Experience of working internationally

　　• Experience in e-commerce company