Description

We are seeking a dedicated Sales Assistant for our client within the Wholesale Distribution industry, based in Harahan, Louisiana. The Sales Assistant will play a crucial role in our operations by assisting in various administrative tasks, facilitating communication between departments, and ensuring the smooth execution of sales-related activities. This position offers a short-term contract to full time employment opportunity and will be instrumental in driving our sales success.

Responsibilities:

• Ensure efficient and accurate processing of sales orders and customer credit applications

• Maintain up-to-date customer databases and sales activity records utilizing CRM systems

• Provide excellent customer service by managing customer inquiries and providing after-sales support

• Coordinate communication between the sales team and other departments, particularly logistics and finance

• Assist the service and sales team with administrative tasks, such as preparing sales reports and managing invoices

• Maintain an accurate order book for product sales and ensure timely delivery of products to clients

• Attend to walk-in customers with a positive attitude, answering their questions and addressing their concerns

• Assist in setting up new customers and processing their credit applications

• Coordinate with customers regarding deliveries and confirm the accuracy of orders and invoices

• Support the sales/service department with administrative tasks, such as managing paperwork and invoices

• Attend necessary training sessions related to the job and assist the service or sales manager with scheduling

Requirements

• Demonstrated proficiency in CRM software to manage customer interactions and sales processes effectively

• Proven experience in answering inbound calls, adept at handling customer inquiries and resolving issues promptly

• Solid background in sales support, capable of assisting the sales team in achieving their targets and enhancing customer satisfaction

• Practical knowledge of processing purchase orders, ensuring accuracy and timeliness in order fulfillment

• Ability to enter invoices in a precise and efficient manner, maintaining financial accuracy

• Proficient in Microsoft Office Suites, especially in Excel, Word, and PowerPoint for tasks such as data analysis, document creation, and presentations

• Familiarity with Google Suite, including Docs, Sheets, and Drive, to facilitate seamless collaboration and document sharing

• Exceptional customer service skills, with a focus on providing a positive customer experience and building strong customer relationships

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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