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Room Service Associate - Full-time - Days
Room Service Associate - Full-time - Days-March 2024
Waterloo
Mar 29, 2026
About Room Service Associate - Full-time - Days

  Employment Type:

  Full time

  Shift:

  Description:

  Position Purpose:

  Responsible for enhancing patient and family satisfaction by collecting and recording their food selections. Assists in ensuring that patients receive foods/meals according to their prescribed diet. Works closely with Clinical Nutrition and other IDT to ensure patient's nutrition needs are being met.

  What you will Do:

  Assists in assuring patients receive food according to prescribed diets.

  Documents patient intake.

  Communicates relevant clinical observations to the patient care team.

  Maintains safe, clean, and organized patient room and unit kitchenette.

  Adheres to all safety, infection control and colleague health policies and procedures.

  Hours/Schedule:

  1.0 FTE; 80 hours per pay period; typical hours are 7:00am- 5:30pm but can vary, does include weekend and holiday rotation.

  Minimum Qualifications:

  Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff, and physicians while performing their job duties.

  Intermediate language, intermediate reasoning ability; ability to read; basic math; ability to measure weights/volume.

  Knowledgeable regarding hand hygiene and food safety.

  Strong customer relations and communication skills.

  Ability to be dependable and to follow through on written and verbal instructions.

  Position Highlights and Benefits

   We care about your well-being, both physical and mental, which is why our benefit package includes:  

  Wellness programs 

  Personalized health, dental & vision insurance plans

  Paid time off 

  Long- and short-term leave 

  Retirement planning 

  Life insurance coverage 

  Ministry/Facility Information:

  MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

  MercyOne Waterloo Medical Center (https://www.mercyone.org/northeastiowa/location/mercyone-waterloo-medical-center-1) , an Area Level III Trauma Center and an accredited chest pain center

  MercyOne Cedar Falls Medical Center, (https://www.mercyone.org/northeastiowa/location/mercyone-cedar-falls-medical-center) Community Level IV Trauma Designation

  MercyOne Oelwein Medical Center (https://www.mercyone.org/northeastiowa/location/mercyone-oelwein-medical-center) , Community Level IV Trauma Designation

  With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

  MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

  Our Commitment to Diversity and Inclusion

  Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

  Our Commitment to Diversity and Inclusion

  Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

  Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

  EOE including disability/veteran

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