Reference #: 1014058SHIFT:Any (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief OverviewThe Nursing Supervisor coordinates and directs nursing operations of all hospital units during off shifts. Acts as a liaison with physicians, patients, families and staff. Schedules personnel and makes patient care recommendations and ensures effective patient throughput activities.

What you will doPatient Flow and Patient PlacementFacilitates efficient and effective patient flow throughout the hospitalReviews clinical information regarding anticipated admissions, both scheduled and emergentProvides bed placement for patients at the right time and to the best possible locationCollaborates with the multidisciplinary team to determine patient needs for admission and dischargeFacilitates telehealth consultation for patients in collaboration with the clinical teams on each unitCollaborates with the Philadelphia Campus for patient and resource management on a regular basisFacilitates transfers out of the hospital to Philadelphia campus or outside facilitiesSupporting and Supervising StaffSupporting staff in decision making as needed or in clinical care for new and/or high risk, low volume clinical practicesProvide feedback to staff on performance in the moment and recognize staff for a job well doneGuide staff to follow departmental policies, procedures, standards and bundles including but not limited to harm prevention bundlesSupport staff with interpersonal and cross departmental collaboration and resolution of differences in opinions or strategies with a global and open mindProvide feedback to unit leaders regarding gaps in clinical care and provide solutions for improvementProvide constructive and positive feedback about staff members to unit leadersStaffing, Skill Mix, Clinical Productivity and Resource ManagementOversees staffing, skill mix and clinical productivity of all units within the hospitalAssists with resource sharing as needed to support variations in volume and acuity across the hospitalClinical CareSupports and serves as a clinical resource to staff in order to provide excellent and efficient clinical careServes as a resource for vascular access throughout the hospitalResponds to all emergencies (medical, behavioral, etc) within the hospital to assure that the appropriate resources and support are availableAttends all IMTs, fire drills and/or any other emergency or out of the norm eventLeads through clinical practice changes and adapts to patient care needsQuality and Patient SafetyExpertise in managing quality of care and patient safety scenariosSubmit and review KAPS, identify and escalate safety concerns, provide solutions and actively engage with teams on improvement effortsResponds to situations using principles of a fair and just cultureKnowledgeable about quality and safety bundles, identifies gaps in bundles, provides resources to support execut on of bundles and standards of carePatient and Family ExperienceRole models the ICARE values with patients and familiesResolves patient and family concerns in collaboration with unit staff, patients and familiesActively rounds with families to assure the ideal patient experience is being metFinancial StewardshipSupports local leadership teams to optimize clinical productivity, appropriate resource utilization and supply utilization and assures alignment with the fiscal goals of the hospital and the organizationRegulatory Awareness and ComplianceKnowledgeable of regulatory requirementsOversees compliance of regulatory requirement by actively checking on the environment of care and actively educating staff on the clinical standardsCollaborates with Multidisciplinary teams to support patient care and provide a safe environment for patients, families and staff. The teams include but are not limited to the following: Nursing, Social Work, EVS, Physicians, Facilities, IS, Security, Supply Chain, CPD, and PharmacyDemonstrates CHOP leadership competencies throughout all interactionsEscalates unresolved concerns to leadership and shares pertinent information about their shift with the oncoming leadersLeads and/or participates in NCCS initiatives and shared governance

Education QualificationsBachelor's Degree Nursing RequiredMaster's Degree Preferred

Experience QualificationsAt least one (1) year progressive leadership experience RequiredAt least five (5) years pediatric nursing experience with evidence of leadership responsibility. Preferred

Skills and AbilitiesExcellent communication skills (Required proficiency)Critical thinking and decisive judgment (Required proficiency)Excellent leadership ability (Required proficiency)Excellent judgment (Required proficiency)Computer Skills (Required proficiency)Basic Data Analytical Skills (Required proficiency)Computer Competency (Required proficiency)Basic use of a computer (mouse, keyboard, printer, USB ports). (Required proficiency)Basic use of Microsoft Office (Word processing, spreadsheets, presentations and Teams). (Required proficiency)Web browsing, intranet search, document access. (Required proficiency)Use of shared network file space. (Required proficiency)Basic use of patient facing technology. (e.g. IV pumps, point of care devices, CR monitors). (Required proficiency)Navigation and use of clinical communication systems. (Required proficiency)Information Literacy (Required proficiency)Determines the nature and extent of clinical information needed and uses the appropriate technology to access it. (Required proficiency)Accesses needed information effectively and efficiently. (Required proficiency)Evaluates information and its sources critically and appropriately incorporates it into clinical practice. (Required proficiency)Evaluates outcomes of the use of information. (Required proficiency)Information Management Literacy (Required proficiency)Navigation of the electronic health record system. (Required proficiency)Ability to locate and review specific patient data in various clinical information systems. (Required proficiency)Effectively uses clinical decision support tools. (Required proficiency)Understands policies and procedures, confidentiality, security, and privacy regulations regarding the use of clinical information systems. (Required proficiency)Ability to collect clin