Our Company

　　Generations Hospice

　　Overview

　　The Director, Clinical Operations is responsible for the overall direction of hospice clinical services. The Director, Clinical Operations establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

　　Our comprehensive benefits include:

　　Medical and dental benefits

　　Short- and long-term disability

　　Life insurance

　　Paid time off

　　401(k) program

　　Flexible Spending Account (FSA)

　　Employee Assistance Program (EAP)

　　Vendor discounts

　　Responsibilities

　　Coordinates and oversees all direct and indirect patient services provided by clinicalorganization personnel

　　Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel

　　Assists Clinical Supervisors in managing clinical teams and planning

　　In the absence of the Executive Director/Administrator, the Director, Clinical Operations will become the acting Executive Director/Administrator and will be vested with authority to act in behalf of the Executive Director/Administrator

　　Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated

　　Assists the Executive Director/Administrator in the preparation and administration of the organization's budget

　　Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses

　　Evaluates performance of Clinical Supervisors

　　Assists Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians

　　Hires, evaluates, and terminates organization personnel

　　Conducts annual evaluations on clinicians, or more frequently if indicated

　　Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities

　　Assures proper maintenance of clinical records in compliance with local, state and federal laws

　　Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services

　　Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated

　　Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel

　　Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews

　　Assures for the quality and safe delivery of hospice services provided through the Organization

　　Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures

　　Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards

　　Stays informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel

　　Promotes hospice referrals in the health care community

　　Other duties as assigned by the Executive Director/Administrator

　　Qualifications

　　Registered nurse in the State with current licensure to practice professional nursing in the State

　　Bachelor’s degree in Nursing from an accredited program by the National League for Nursing

　　Three years of management experience preferred

　　Experience in a hospice or related health care organization

　　Demonstrated ability to supervise and direct professional and administrative personnel

　　Ability to market and deal tactfully with customers and the community

　　Has excellent observation, verbal and written communication skills

　　Knowledge of business management, governmental regulations and CHAP standards

　　About our Line of Business

　　At Generations Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice care services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, Generations Hospice is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have some of the best and brightest individuals in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information about Generations Hospice, please visitwww.generationshomeandhospice.com. Follow us onFacebook (https://www.facebook.com/generationshomeandhospice) andLinkedIn (https://www.linkedin.com/company/generations-home-and-hospice/) .

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　　ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

　　Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

　　Job LocationsUS-WI-FOND DU LAC

　　ID 2024-134003

　　Line of Business Generations Hospice

　　Position Type Full-Time