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RN Case Manager (Complex Care)
RN Case Manager (Complex Care)-February 2024
Fort Worth
Feb 22, 2026
About RN Case Manager (Complex Care)

  Location:

  Medical Center - Fort Worth

  Department:

  CLN-Complex Care & Readmission Prevention

  Shift:

  First Shift (United States of America)

  Standard Weekly Hours:

  40

  Summary:

  Utilizing a collaborative process with the Complex Care Coordination (CACO) Social Worker, the RN Case Manager will assess, develop, and implement a plan of care to meet the individual health care needs of children with complex medical problems or special health care needs, who have multiple specialists and who are at risk for frequent healthcare utilization. Using effective communication skills and available resources, the RN Case Manager will provide support and reinforce education across multiple service delivery settings in an effort to meet patients' unique needs and access care for quality, cost-effective outcomes.

  The RN Case Manager in conjunction with the CACO Social Worker: Maintains an onsite presence to do timely real time reviews of patient referrals. Exceptions to this expectation will require Director approval. Assists in coordinating effective use of hospital and community resources, facilitates communications among patient, physicians, family, and the patients primary care physician (PCP) by phone, e-mail, text, or in person, offers supportive services including listening, counseling (developmental), and reinforcement of education. Advocates for the needs of family/patient, attends case conferences and/or meetings on or off site as required. The RN Case Manager will work within a multidisciplinary team to ensure patients receive quality and compassionate care tailored to their individual needs.

  Qualifications:

  BSN preferred and minimum of five years clinical experience.Three years of experience in case management/utilization review required.Highly desirable to have experience in quality assurance, discharge planning, clinical pathways, community health and continuous quality improvement in a managed care environment.Computer literate.Current Texas RN license.Basis Life Support (BLS) Certification for Health Care Providers required within 30 days of employment and must be maintained per Medical Center Policy, MC 175.• ther Requirements: Organization and interpersonal skills, written and oral communication skills; ability to adapt to a changing health care environment.Ability to work with all members of the health care team to achieve positive outcomes.

  About Us:

  Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

  Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

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