Title: Customer Care and Satisfaction

　　Location: Austin, TX

　　Start with 12 months contract.

　　Job Responsibilities:

　　High school degree or GED required, 2 years college preferred (emphasis on Business Administration or Healthcare Management)

　　Experience in processing enrolment applications in Healthcare Insurance market, Workers Comp market, or Medicaid market. Interact professionally with providers and ancillary staff to provide appropriate and timely response to inquiries and concerns regarding provider enrolment and file maintenance for Medicaid programs.

　　Process to completion 100% of assigned applications utilizing documented work instructions daily and meet minimum daily quotas Data entry (of paper applications) with validation of provider submitted enrolment information to insure the enrolment application meets the minimum standards Send out deficiency letters to notify providers of incomplete apps

　　ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.