Role : IT Helpdesk / IT Customer Service Representative / Desktop Support

　　Location : 3015 16th St SW #20 Minot, ND 58703 (Onsite)

　　Duration : 12 Months long term contract

　　Job Requirements / Key Responsibilities

　　• Contractor’s Field Support services provide hands-on support for infrastructure devices in the Workplace & field. Devices supported include PCs, mobile devices, printers, LAN equipment Activities include hardware maintenance, software support and Installs, Moves, Adds & Changes (“IMACs”)

　　• Troubleshoot, install, printers, drive mappings, permissions, and other end-user computing environment related items.

　　• Company Hardware and software maintenance and support

　　• Workplace (Laptops, Desktops, and iOS) device optimization and configuration • Contractor shall provide onsite desktop services for supported desktop, supported desktop software, and supported devices.

　　The supported devices are listed below:

　　• Desktops & laptops

　　• Apple Mac OS for remote connectivity (e.g., Citrix), where applicable

　　• Printer queue and break/fix coordination

　　• iOS devices

　　• Android devices, where applicable for Mobile Device Management

　　About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

　　ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

　　ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.