Overview

　　Are you a college student looking for a rewarding internship that could lead to full-time employment after graduation? Enterprise Fleet Management, an affiliate company of Enterprise Mobility, has an exciting opportunity in our Risk Management Department!

　　Our ideal candidate is a professional, self-motivated team player, who enjoys customer service in a fast-paced environment, and is eager to learn more about the many avenues of Risk Management. This exciting opportunity works Monday-Friday (40 hours per week) from May-August 2024.

　　Company Overview

　　Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 680,000 vehicles and growing at almost 15 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

　　Our Risk Management team has four core areas in which interns may assist our clients: Program Recovery/Total Loss, Claims Support, Repair, and Compliance. Each of these roles play in intricate part in assisting our clients on both the front end of accidents and partnering with vendors and dealers to get our clients back on the road. This internship will help foster strong customer service skills as well as learning to negotiate and build relationships with key business stakeholders.

　　The core office hours are 8am to 5pm and the internship work schedule would be set during these hours. The compensation for this position is $16.00/hr. Upon graduation, Enterprise Fleet Management has tremendous opportunities in Risk Management and at our operational center.

　　This position will be a hybrid role working 1-2 days a week in our office located at 2281 Ball Dr. St. Louis, MO 63146

　　Responsibilities

　　Process incoming and outgoing risk related documents for department, vendors and customers

　　Communicate professionally with internal teams, customers, and management

　　Organize claim and compliance documents for completion and appropriate filing

　　Coordinate, complete and monitor claim and repair follow-ups

　　Administer glass repair or replacement orders for all leased or program vehicles

　　Authorize and monitor replacement rentals for customers

　　Greet incoming customers and vendors and participate as needed in set meetings

　　Report loss notices timely to the correct insurance or third party administrators

　　Periodically manage and redirect incoming client calls through Risk Management Support Line

　　Monitor and troubleshoot as needed other assigned administrative tasks

　　Equal Opportunity Employer/Disability/Veterans

　　Qualifications

　　Minimum Requirements:

　　Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

　　Must have a permanent residence in Missouri or Illinois within 1 hour of our office located at 2281 Ball Dr. St. Louis, MO 63146

　　Must be 18 years of age or older

　　3 months of administrative experience

　　6 months of customer service experience

　　Currently a Sophomore or above, enrolled full-time in college or university for the Fall 2024 semester

　　Available Monday through Friday 40 hours per week May - August 2024

　　Ability to work a flex schedule consisting of in office and at home as needed

　　Ability to accept $16.00 per hour

　　Proficient with standard PC technologies and software including Microsoft Office

　　Must be able to meet all Work From Home (WFH) requirements

　　Work from Home (WFH) Requirements:

　　Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)

　　High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/ )

　　Qualified candidates must also possess the following competencies:

　　Executing

　　Customer Service

　　Detail-Oriented

　　Analyzing

　　Communication

　　Flexibility

　　Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.