RFP & Contracts Specialist
Req ID: 41381
Job Category: Customer Operations/Customer Support
Richmond Hill, ON, CA, L4B
Description:
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Join STERIS as an RFP & Contracts Specialist. You will be responsible for the coordination of Canadian contracts and RFP management. You will work in collaboration with key business partners such as Sales, Marketing and Legal to ensure successful end-to-end management of RFPs and Contracts with application of project management skills as well as supporting all levels of stakeholders until the completion of submission.
*This position requires fluency in both English and French.
Duties
• Ensure consistency amongst contracts/RFPs within Canada.
• Determine when there is a need to escalate issues to appropriate teams (Sales, Marketing, Legal, Business leaders, etc.)
• Perform duties as a legal liaison for the Canadian organization, assisting with the prioritization and funneling of the opportunities.
• Provide in-depth review of terms and conditions for both pre/post bid tenders. Applies to offerings from STERIS Capital, Consumable & Service RFPs, Bid, Tenders and customer sales contracts.
• Identify risks found within terms & conditions.
• Liaise with Canadian legal representation for clarification and develop risk mitigation recommendations.
• Ensure compliance with STERIS SOPs, applicable laws, regulations and standards
• Review RFP requirements and assign specific sections/questions to appropriate teams
• Support the RFP and Contracts team in the process whenever necessary
• Assist stakeholders with the strategic management of the contracts calendar taking into account the entire Canadian perspective
• Act as project manager in all Canadian contracts and RFPs
• Update and maintain database of executed contracts and maintain contract calendar
• Analyze trends and prepare monthly reports on bid tenders submitted vs. bid tenders awarded and why business was lost.
• Participate in process improvement projects as assigned by Manager
Required Experience
• Associates Degree required
• 2+ years experience in contracts and RFPs
• Bilingual - Excellent written and verbal communication skills in both English and French
• Ability to work in a fast-paced, matrixed environment and be able to balance the needs and requirements of many stakeholders including senior management
• Proven experience working in a customer oriented environment
• Strong time management and organizational skills
• Ability to work proficiently with limited supervision
#LI-KK1
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer. STERIS is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
Req ID: 41381
Job Category: Customer Operations/Customer Support
Richmond Hill, ON, CA, L4B
STERIS Sustainability (https://www.steris.com/sustainability)
Life at STERIS (https://careers.steris.com/content/Life-at-STERIS/?locale=en_US)