Overview

　　The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position

　　Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

　　This position is located at the Savannah International Airport in Savannah, GA and the starting pay is $16.00 / hour.

　　We offer:

　　Paid time off

　　Employee rental car discounts

　　Retirement savings plan including 401k with matching profit sharing

　　Health Insurance

　　Life Insurance

　　Dental Insurance

　　Vision Insurance

　　Training and development

　　Must be able to work a full time schedule (40 hours/week) that may include nights and weekends.

　　Responsibilities

　　We are hiring now for immediate openings. Responsibilities include:

　　Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.

　　Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.

　　Advise and review rental charges; and provide an accurate receipt to the customer.

　　Provide information in a professional and courteous manner regarding transportation to the airport terminal.

　　Thank customers using the prescribed dialogue.

　　Inquire about service, satisfaction and document dissatisfaction.

　　Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.

　　Use of proper statement to determine if vehicle is being returned with full tank of gas.

　　Complete a service alert for any mechanical and or body damage communicated by the customers.

　　Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.

　　Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

　　Keep lot organized for ease of access and traffic flow.

　　Seek to improve job performance through self-assessment, skill development, training and goal setting

　　Maintain a regular and reliable level of attendance and punctuality

　　Perform miscellaneous job-related duties as assigned

　　Equal Opportunity Employer/Disability/Veterans

　　Qualifications

　　Must be at least 18 years old

　　High School Diploma or G.E.D. required

　　Must be willing to accept hourly pay at $16.00/hour.

　　Must have a minimum of 1 year prior customer service retail or administrative support experience

　　Must be willing to work outdoors.

　　Must have availablty to work a full time (40 hours/week) schedule that may include nights and weekends.

　　Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

　　Must have a valid drivers license with no more that two moving violations and/or at fault accidents on driving record in the past 3 years.

　　Must have no drug or alcohol related convictiong on MVR in past 5 years.

　　Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.