Retention Specialist – Administrative Services

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Frisco, 12400 N Dallas Parkway, Frisco Texas 75033

Work hours: Full Time, 40 Hours, 8:30am – 5:00pm

Administrative Services highlights:

Help define who Texas Health Frisco is and where we are going

Opportunity to form, grow and maintain long-term partnerships with area physicians, providers, staff and the community

Collaborate with leadership of Texas Health Frisco and our partner, UT Southwestern, focusing on becoming a regional and national referral center

Participate in activity planning for the hospital

Here’s What You Need

Three years in healthcare marketing/communications, operations, administration, pharmaceutical or retail sales or related area with Bachelor’s degree required or

One year in healthcare marketing/communications, operations, administration, pharmaceutical or retail sales or related area with Master’s degree required

Hospital experience preferred

Excellent verbal and written communications skills

Ability to self-motivate

Advanced problem-solving skills related to customer service or business issues

What You Will Do

· Actively develops/maintains relationships with key physicians on staff as well as their office staff to ensure loyalty and engagement with the entity

· Works in cooperation with system Internal Stakeholder Communications department and entity leadership to implement new communication strategies designed to effectively communicate prioritized messages to key physician groups

· Collaborate with entity leadership and others in the development of communication pieces in support of entity initiatives

· Provides open communication with entity leadership to identify opportunities and communicates improvements to physicians and their office staff

· Actively monitor physician engagement and retention. Collaborates with leadership to develop physician engagement and communications plan to improve results of physician satisfaction

· Plans/coordinates physician engagement and recognition events (ie Doctor’s Day, Networking Events, Office Manager Luncheons) as well as assists in orienting new physicians

· Prepare and present monthly reports, identifying trends, opportunities, and obstacles to the fulfillment of key clinical service lines goals and objectives

Additional perks of being a Texas Health Employee

· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

· Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

· Strong Unit Based Council (UBC).

· A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Texas Health Frisco is a 93-bed, acute-care, full-service hospital and medical office community offering primary care and multispecialty medicine. Our location in the North DFW area provides convenient care to the residents of Frisco and surrounding areas.

We specialize in women’s services, outpatient surgery, NICU and emergency medicine. Plus, we are a Pathway to Excellence Hospital, Joint Commission certified and we’re a Baby Friendly designated facility.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Do you still have questions or concerns? Feel free to email your questions to [email protected]

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.