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Retail Sales Associate, Key Holder
Retail Sales Associate, Key Holder-March 2024
Rochester
Mar 29, 2026
About Retail Sales Associate, Key Holder

  DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

  WHAT MAKES US DIFFERENT?

  We are committed to developing our people in order to promote from within

  We are located in free-standing stores, not in malls, and close at 7pm!

  ENTIRE team is eligible for quarterly bonuses

  WHAT'S IT ALL ABOUT?

  We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

  Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle

  Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing

  Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

  ARE YOU A FIT?

  Specific qualifications for this role include:

  High school diploma or equivalent (college/university degree helpful not required)

  Demonstrates superior customer service techniques and experience with problem/ complaint resolution

  Ability to lift up to 10 lbs. and move up to 50 lbs.

  The hourly rate for this position is $8.90 - $9.80 per hour plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.

  APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

  DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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