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Retail Customer Service Specialist
Retail Customer Service Specialist-February 2024
La Crosse
Feb 10, 2026
About Retail Customer Service Specialist

  JOB REQUIREMENTS: Customer Service Specialists work closely withwholesale and retail customers to determine their needs, answer theirquestions about Sherwin-Williams products, and recommend the rightsolutions. Store associates Customer Service Specialists are alsoexpected to promptly resolve any customer concerns and ensure maximumclient satisfaction as well as stay up-to-date with product features andmaintain the high quality and visual standards of the products andstore. Customer Service Specialists are tasked with achieving excellentcustomer service, while consistently meeting the store\'s sales goals.The individual selected for this role will be expected to work at Store#3826, located at: 818 Palace St. La Crosse, WI 54603. This is aFull-Time position. Ensure high levels of customer satisfaction throughexcellent sales service Assist customers in person and over the phone bydetermining needs and presenting appropriate products and services Buildproductive trust relationships with wholesale and retail customersProcess sales transactions accurately and consistent with policies andprocedures Follow and achieve sales goals on a monthly, quarterly, andyearly basis Maintain precise work order files and formulas Pullappropriate products from the sales floor or warehouse Tint and mixproducts, as needed, to customer specifications Stock shelves and set updisplays Clean store equipment Load/unload delivery trucks Assist inmaking deliveries, as needed Maintain in-stock and presentable conditionassigned areas Remain knowledgeable on products offered and discussavailable options Comply with inventory control procedures Suggest waysto improve sales Minimum Requirements: Must be at least eighteen (18)years of age Must be legally authorized to work in the country ofemployment without needing sponsorship for employment work visa statusnow or in the future Must be able to read, write, comprehend, andcommunicate in English Must be to read, write, comprehend, andcommunicate in Spanish Must be able, with or without reasonableaccommodation, to tint paint consistent with customer color requestsMust be able, with or without reasonable accommodation, to retrievematerial from shelves and floor stacks and lift and carry up to 50 lbs.frequently and up to 70 lbs. on occasion Must be willing to work allscheduled hours, which... For full info follow application link.Sherwin-Williams is proud to be an Affirmative Action, Equal EmploymentOpportunity, Inclusion and Diversity Supportive Employer. All qualifiedcandidates will receive consideration for employment and will not bediscriminated against based on race, color, religion, sex, sexualorientation, gender identify, national origin, protected veteran status,disability, age, pregnancy, genetic information, creed, marital statusor any other consideration prohibited by law or by contract. VEVRAAFederal Contractor requesting priority referral of protected veterans.***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/AF5CDEC786DA4001

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