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Retail Customer Service Specialist
Retail Customer Service Specialist-March 2024
Eau Claire
Mar 29, 2026
About Retail Customer Service Specialist

  JOB REQUIREMENTS: This is position is essential to the success of ourretail stores. Customer Service Specialists work closely with wholesaleand retail customers to determine their needs, answer their questionsabout Sherwin-Williams products, and recommend the right solutions.Customer Service Specialists are also expected to promptly resolve anycustomer concerns and ensure maximum client satisfaction as well as stayup-to-date with product features and maintain the high quality andvisual standards of the products and store. Customer Service Specialistsare tasked with achieving excellent customer service, while consistentlymeeting the store\'s sales goals. The individual selected for this rolewill be expected to work at Store #3221, located at: 1427 S HastingsWay, Eau Claire, 54701. This is a Full-Time position. Ensure high levelsof customer satisfaction through excellent sales service Assistcustomers in person and over the phone by determining needs andpresenting appropriate products and services Build productive trustrelationships with wholesale and retail customers Process salestransactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain precise work order files and formulas Pull appropriate productsfrom the sales floor or warehouse Tint and mix products, as needed, tocustomer specifications Stock shelves and set up displays Clean storeequipment Load/unload delivery trucks Assist in making deliveries, asneeded Maintain in-stock and presentable condition assigned areas Remainknowledgeable on products offered and discuss available options Complywith inventory control procedures Suggest ways to improve sales MinimumRequirements: Must be at least eighteen (18) years of age Must belegally authorized to work in the country of employment without needingsponsorship for employment work visa status now or in the future Must beable, with or without reasonable accommodation, to retrieve materialfrom shelves and floor stacks and lift and carry up to 50 lbs.frequently and up to 70 lbs. on occasion Must be able, with or withoutreasonable accommodation, to tint paint consistent with customer colorrequests Must be willing to work all scheduled hours, which may includeevenings and weekends, with or without reasonable... For full infofollow application link. Sherwin-Williams is proud to be an AffirmativeAction, Equal Employment Opportunity, Inclusion and Diversity SupportiveEmployer. All qualified candidates will receive consideration foremployment and will not be discriminated against based on race, color,religion, sex, sexual orientation, gender identify, national origin,protected veteran status, disability, age, pregnancy, geneticinformation, creed, marital status or any other consideration prohibitedby law or by contract. VEVRAA Federal Contractor requesting priorityreferral of protected veterans. ***** APPLICATION INSTRUCTIONS:Apply Online: ipc.us/t/C6F9305B91F14EE0

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