Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Thompson Houston is now recruiting for Restaurant General Manager. Join our hotel team as we launch a new destination restaurant concept within Thompson Houston Hotel. This position is available to start immediately and will be a part of a new restaurant relaunch this summer. The 3-meal dining venue includes an expanded 1-acre pool deck serving hotel guests and residents, luxury cabanas, private event spaces, indoor-outdoor dining areas and the best views of downtown. This restaurant is managed by Thompson Houston Hotel and Hyatt Hotels Corporation. Now Hiring All Restaurant Positions, Front and Back of House!

Duties Include:

Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house

Develop and recommend the budget, concepts and objectives and manage within those approved plans

Implement and maintain food beverage sales/marketing programs

Direct and oversee development of employees

Hire, train, empower, coach and counsel, performance and salary reviews

Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations

Coordinate outlet operations with other hotel departments to ensure efficient guest service

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Implement procedures to increase guest and employee satisfaction

Exercise quality control for both food and beverage

Maintain Hyatt standards of service and ensure their implementation

Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

Maintain communications with Corporate Office

Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

Demonstrated ability to effectively interact with people

4 years or more of progressive hotel FB management experience (preferably with Hyatt)

Service oriented style with professional presentations skills

Proven leadership skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

Experience in implementing new food beverage concepts

Flexible scheduling including weekends and holidays

Texas Food Handlers Manager level certification

Texas TABC certification required

Primary Location: US-TX-Houston

Organization: Thompson Houston

Pay Basis: Yearly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: HOU002944

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.