Reservations Agent - RemoteID

　　2023-5562

　　Category Administrative/Clerical  

　　Position Type Temporary Full-TimeProperty Description

　　Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island!

　　Overview

　　We are looking for several Reservations Agents to join our dynamic team! We have both year-round and seasonal (April 2024 - October 2024) positions available!As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today!

　　Qualifications

　　High school diploma or equivalentPrevious experience in hospitality or customer service preferredStrong communication and interpersonal skillsAbility to multitask in a fast-paced environmentExcellent organizational skills and attention to detailBasic computer skills and experience with reservation softwareAbility to work flexible hours, including weekends and holidaysPositive attitude and willingness to learn and grow in the role

　　Benefits

　　Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.  A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

　　In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.Three Tiers of Medical Coverage *Dental & Vision Coverage *24/7 Teledoc service *Free Maintenance Medications *Paid Time Off (vacation, sick, bereavement, and holidays). *Tuition Reimbursement *Pet InsuranceHotel Discounts401K Match25% discount on food and non-alcoholic beverage purchases at all Grand Hotel and Bicycle Street Inn restaurants.20% discount at Grand Hotel retail locations20% discount on Golf, no fee for cart rental20% discount on Miniature Golf at Woodlands Activity Center20% discount on products and services