Summary

　　Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery.

　　Responsibilities

　　Review all incoming referrals and schedule appointments for various practices and specialities

　　Communicates referral information and confirmation with patients and referring physican/office staff.

　　Maintains strong working relationships with internal and external customers by providing service assistance and open communication.

　　Review and submit all medical records related to referral appointments as requested by physicans.

　　Completes assigned goals.

　　Requirements, Preferences and Experience

　　Education

　　Preferred: Referral Processing Medical Billing experience Associates Degree

　　Minimum: Knowledge of medical terminology Medical Assistant experience/training 1-year college

　　Experience

　　Preferred: Preferably within the healthcare industry.

　　Minimum: Two years of office experience.

　　Special Skills

　　Minimum: Computer literate.

　　Training

　　Minimum: Excellent interpersonal skills with the ability to effectively communicate, both verbally anbd written, with patients, physicans and office staff to provide optimal levels of patient care. Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administration.

　　About Baptist Memorial Health Care

　　At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

　　At Baptist, We Offer:

　　Competitive salaries

　　Paid vacation/time off

　　Continuing education opportunities

　　Generous retirement plan

　　Health insurance, including dental and vision

　　Sick leave

　　Service awards

　　Free parking

　　Short-term disability

　　Life insurance

　　Health care and dependent care spending accounts

　　Education assistance/continuing education

　　Employee referral program

　　Job Summary:

　　Position: 5557 - Representative-Physician Referral

　　Facility: BMG - Physician Referral Center

　　Department: MG Referral

　　Category: Administrative Non Clinical Support

　　Type: Non Clinical

　　Work Type: Full Time

　　Work Schedule: Days

　　Location: US:TN:Collierville

　　Located in the Memphis metro area REQNUMBER: 18803