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Renewals Account Manager
Renewals Account Manager-August 2024
Seattle
Aug 25, 2025
About Renewals Account Manager

  Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The OpportunityThe Enterprise Renewals Account Manager will work with existing customers to renew their Enterprise Agreements with Adobe. This will be accomplished through but not limited to cold calling, email campaigns, lead generation and follow-up, and daily customer sales activities. The role involves the management of existing accounts through the renewal of enterprise agreements as well as finding new opportunities within the account base. The Enterprise Renewals Account Manager will be based out of New York, California, Colorado or Seattle Office. Come join the team!What You'll DoDrive and close renewal opportunities in the Strategic Commercial Enterprise space for our Enterprise Term License Agreement (ETLA) program.Assist customers in understanding Adobe enterprise solutions, configuration, environment, and how they fit within their current infrastructure and business processes.Ability to understand sophisticated business environments and uncover customer issues, process problems, and translate needs into business opportunities.Drive awareness into the account base through regular email campaigns and drive attendance to live and online seminars.Engage in quarterly targeted call campaigns from designated prospect lists provided by Field Sales Marketing and your managed account list.Build a pipeline of all opportunities through managed accounts, new leads, and campaigns. Update on a weekly basis.Maintain up-to-date knowledge of Adobe's competitive positioning in the marketplace.What you need to succeed3-5 years of prior inside/outside sales experience, preferably in enterprise software, with a proven track record of success.Prior account management experience around renewal of Enterprise Agreements.Understanding of the sales cycle and solution selling process into Strategic Accounts is helpful, but not required.Excellent communication and interpersonal skills.Experience in prospect to closure and holding quota for your own territory.Accurately forecast and manage pipeline on a monthly and quarterly basis.Keep accurate and up-to-date records of all deals in the CRM system.Highly organized with the ability to work in a fast-paced environment.Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $92,600 -- $179,000 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.Adobe is proud to be anand affirmative action employer. We do not discriminate

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