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Renewal Account Manager I
Renewal Account Manager I-March 2024
Chicago
Mar 29, 2026
About Renewal Account Manager I

  When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. 

  Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

  The Renewal Account Manager's goals are to manage and renew existing customers with Renaissance Learning products and services. Responsible for encouraging customer relationships as part of teamed sales groups and in partnership with additional Sales staff, while achieving renewal goals for assessment and instructional tools!

  Time Allocation

  60% - Direct Sales: Customer facing activities, conferences, and sales calls.

  40% - Indirect Sales: Strategy / gap planning, mentoring, team development, business management and administrative duties.

  Sales Functions and Responsibilities:

  Accountability for achieving annual renewal rates for assigned customers, and professional development sales targets, by territory.

  Represent Renaissance to customers by delivering proposals and quotes, as well as handling and resolving any customer concerns or issues related to renewing sales opportunities.

  Team and Data Functions and Responsibilities:

  Use the sales process to close opportunities and subscriptions; while utilizing the Renaissance designated systems to keep customer accounts, contacts, leads, and other customer data in CRM.

  Support a region, cohesively work with partners in designated territories, communicate effectively, work towards results as a unit, clearly define actions and steps for each participant on the team. Work well with other sales teams and internal partners to work towards greater efficiencies and sales results.

  Coordinate with partners and build strong working relationships with internal and pre-sales support

  Use market expertise to build strong sales strategies, drive efficiencies, and achieve sales success and performance achievement.

  Incorporate EDGE UP methodology in opportunity management and vetting

  Conform with all safety rules and use safety equipment as appropriate to the role

  Market Functions and Responsibilities:

  Develop and cultivate key customers and relationships through timely virtual meetings

  Have an understanding of customer buying cycles, market trends by state and local designations, and incorporate those findings into your approach to the educational customer.

  The ideal candidate will have:

  Prior experience in sales

  Proficient in collaboration tools (e.g., Outlook, Slack, Microsoft Teams, etc.)

  Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics)

  Knowledge of education customers, their organizational structures, and leadership personas

  Excellent written and verbal communication skills, including presentation skills

  Preferred Experience & Qualifications

  Experience in education sales, SaaS or B2B

  Demonstrated capacity for resourcefulness and creative problem-solving with little structure to work from

  All your information will be kept confidential according to EEO guidelines.

  Salary Range: The base range for this position is $38,400 - $52,850 with a total target compensation (TTC) range of $68,000 - $84,000. This range is based on national market data and may vary by experience and location. (We may hire at an RAM II level, for example)

  Benefits:

  World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

  Health Savings and Flexible Spending Accounts

  401(k) and Roth 401(k) with company match

  Paid Vacation and Sick Time Off

  12 Paid Holidays

  Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

  Tuition Reimbursement

  Life & Disability Insurance

  Well-being and Employee Assistance Programs

  Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

  EQUAL OPPORTUNITY EMPLOYER

  Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

  REASONABLE ACCOMMODATIONS

  Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition ([email protected]) .

  EMPLOYMENT AUTHORIZATION

  Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

  For information about Renaissance, visit: https://www.renaissance.com/

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