WEX is a global commerce platform that helps businesses solve their operational complexities like employee benefits, managing and mobilising fleets, and streamlining payments.

　　While these complexities may keep our customers up at night, they are why we get out of bed in the morning. We work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.

　　WEX employs more than 5,700 associates in 16 countries. Our global team of

　　"WEXers" helps customers tackle ambitious and complex goals with innovative solutions.

　　Our Focus

　　We are on a mission to build the best in class sales and relationship function to re-ignite growth aspirations, maximise the benefit of marketing campaigns and build relationships with high value clients.

　　Job scope/Summary

　　The role of the Relationship Manager - Australia is to grow WEX's share of business within a small portfolio of accounts that represent high value to WEX. The Key areas of focus of this role are,Working strategically to identify opportunities and deliver profitable growth within the portfolio in AustraliaEnsuring WEX delivers impeccable service to our key partners to ensure we remain their partner of choice and work with colleagues in WEX to leverage any cross-sell opportunitiesProviding direction and guidance from a commercial perspective to our internal teams supporting the Key Accounts (Product, Technology, Operations, Risk, Finance and Legal)This role is required to understand the competitive environment of the allocated portfolio and identify where WEX may enhance our services, improve operational processes and procedures as well as acting as an escalation point for any concerns.

　　The Role and ResponsibilitiesDeliver the commercial results expected of the roleEnsure a deep understanding of the client's business is maintained whilst WEX's opportunities are being leveragedIdentify opportunities and provide direction on development and implementation of suitable solutionsProvide oversight and direction for resolution of client issues as appropriate to ensure they are handled professionally and in the best interests of WEX.Identification and implementation of business improvements that are commercially beneficial to WEX and our clientsDevelop consistency in approach across clients and WEX's business units to reduce complexity and increase satisfactionWork collaboratively to ensure the allocated portfolio's key stakeholders are advocates for WEX and promote and sell WEX products and services to their clients and prospectsInternal stakeholder management to seek agreement and buy in to support customer requirementsProvision of detailed reporting and metrics on client performance, at regular intervals and on an adhoc basis.Maintain and deliver upon detailed Account PlansKnowledge, Skills and Personal attributesMinimum 5 years' experience in managing key strategic accountsStrategic growth mindsetProven experience in meeting KPIs and excellence in client servicesAbility to establish a "trusted partner" relationship with clientsAbility to work cross functionally with internal stakeholders to deliver the requirements of the customer and identify areas of growthHighly competent and confident in group and individual presentationsAbility to work independently and autonomouslyStrong leadership and mentoring skillsExcellent communication skills and ability to liaise effectively across all levels both internally and with partnersAlignment with WEX leadership values and behavioursAbility to travel as required